I leased an apartment from the Smith House (Jenee Trimble) from '15-'16. Upon our arrival/move-in, the apartment was not in the condition one would expect at the front end of a lease. It was not sanitary, including mold in the dishwasher and fridge, broken blinds, and stained carpets. We verbally mentioned the complaints to Ms. Trimble, and had no follow up on the maintenance of the issues.The year progressed with few other issues- rent was paid on time and we kept the apartment in immaculate condition.My roommate and I subleased our apartment over the summer to sorority sisters who we knew well and communicated frequently with. Upon their move out, Ms. Trimble did not perform the move out inspection, rather her son did. He was not listed as a landlord or associate of the landlord, Ms. Trimble, on the lease. Following the inspection performed by her son, we found ourselves in receipt of numerous charges which can only be described as inflated beyond reason, and with no backup documentation or rationale: $300 for missed payments (none of which were actually missed), $200 for cleaning (the apartment is less than 800 sq. feet). Further, she charged for painting and carpet cleaning, totaling in excess of $200- a charge which should fall on the landlord as there was no damage beyond what would be described as normal wear and tear, on top of other misc. charges. Upon asking Ms. Trimble for receipts and documentation of the services performed (and deducted from our security deposit), she produced receipts in her own handwriting with no professional documentation.Ms. Trimble is padding her income with the security deposits of her tenants, using trumped up charges for unwarranted services related to the terms of the lease. Knowing what I do now that the $1500 security deposit would be at risk due to her unprofessional behavior and dealings with her tenants, I would highly advise caution to anyone considering a lease with Ms. Trimble at the Smith House.
I retired from California in 2010 and began to look for a home in Bloomington, Indiana. My Wells Fargo adviser suggested I check out Juan Carlos Carrasquel's website and see if he might be the person I would like to represent me in finding my new home. I followed my adviser's advice and I am so glad that I did. Juan Carlos know the Bloomington real estate market so well and I found him to be completely focused on trying to obtain the absolute best deal he could for me. He is extremely thorough and seems to work on overdrive. For me, this is exactly the kind of person I want on my side. Juan Carlos isn't unwilling, like many realtors, to negotiate with someone selling a home without a realtor representing him/her/them. He just gets the job done and carefully follows through on all the appropriate paperwork. I recommend him without reservation.
Still awaiting security deposit...moved out 8/1/16...legally should have received it 9/15/16. They are not returning emails or phone calls. If you do rent, take lots of pictures and send to them in an email upon move in....heard they are charging for damages that were present upon movein. Magically can't find the "move in" for that was completed listing said damages as preexisting.
For future tenants I would like to inform you that you security deposit will most likely not be returned to you. I must say the smith house is a wonderful location, but having to be charged to painted a rental apartment, pay for 4 hours of deep cleaning a day 900 square foot apartment (I was the deep cleaner as my daughter moved in), clean carpet in one bedroom and a set of stairs that was not cleaned upon move in, replace light bulbs to the tune of $31 (wow that is more light bulbs than in the unit!). Replacing blinds that I spoke to the manager about on move in date and they we never replaced in a year. It is a rental apartment and therefore management has responsibility to keep it up to standard such as no mold, clean carpets, working faucets, I agree to wear and tear, but not to replace what the management is there for. I am still trying to wrap my head around a tenant living in the dark with mold60% return of a rental security deposit is a bit extreme
Some of Grant Properties actions amount to abuse, but they know to keep it just this side of illegal, so they get by with it... disrespect and disregard of tenants privacy; failure to give sufficient notice (they could probably get in trouble for that); trumping up excuses to keep security deposits. This company obviously exists to extract funds from students, who are warm bodies to to them. Have rented four places in Bloomington during senior year and grad school and have never been so disrespected or ripped off in a housing situation.
I would also give zero stars if I could. Lazy, cutting corners, rude to tenants, bogus fees, etc.. I cleaned for a full week and half before moving out, in accordance with their extremely detailed move out inspection guide, including dusting the light bulbs and cleaning under the refrigerator. I received a security deposit refund of 155 out the total 575, including 183 for repainting nails ( i used 4 nails. Does that cost $183 to fix?), 50 each for the bathroom, kitchen, and windowsills (??????). I complained about this, and when I finally had a meeting with them about this (for the person to whom I needed to talk was conveniently away, promised to return my call, and never did), they spoke a great game of waiving a few of the fees, assuring me of about $200 more of a refund, but they wouldn't have the check for me until the next day.I then get a call five minutes before they close saying that the original check I received was originally a BILL of 155, so that they would be subtracting that. So, in essence, for a virtually spotless apartment, they had withheld my entire security deposit and wanted to charge me an extra 155. Please stay away and encourage others to do the same. The business is simply feeding on college students and puts every possible obstacle in your way to keep them from doing what is right. They are deceitful and immoral, mores than any company I have every been involved with in my life.I stayed at the Bellevue apartments on 2nd and Grant. the Apartment was an absolute mess when I walked in, with stains everywhere, doors falling apart..They have yet to respond to any of my maintenance requests(including broken doors, a non working garbage disposal, windows that don't close). They do not even salt the parking lot during the winter.For your own good, STAY AWAY FROM GRANT PROPERTIES
I can not thank or praise Amy enough for all of her hard work. She dis an excellent job for us. I wouldn't hesitate to recommend her services to anyone.
9 days after purchase had a nightmare of a time with the vehicle. The guy who said he was the owner sold it to me. Dealership told me it was patched together for a quick sell. I wouldn't buy a hundred dollar bill from him for half price.
Buying a home can be extremely stressful, but after working with Amy, I realized that that's not always the case. She was great! She made it an enjoyable experience.
We had a great experience working with Amy at Re/Max Acclaimed Properties. She helped us sell our home faster than I could have imagined.