Called the day before they were to deliver the tent, chairs, tables and covers and changed the delivery time to 8 am. Finally showed at 2 pm. Did not bring any equipment to set up - had to use our ladder and tools. ALSO only brought half the table and chair covers and no sides for the tent. Told us WE would have to come pick up the missing pieces. Got back from picking up and were STILL missing 2 table covers and stakes for the sides. Let's party said they would deliver them by 3pm. No show. Called them again -would be there by 5pm. No show. Called AGAIN - were told they were too busy and we'd have to pick them up ourselves on Saturday ( the day OF the wedding). Got there to pick them up and they only had the table covers. We had to go buy our own tent stakes. It has been a terrible experience.
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…