The wait staff are know it all teenagers with a bad additude. I was hoping the remodel would have also brought better service but alas "no". Their configuration of the drive thru is an accident waiting to happen. A pickup truck nearly backed into me at the window because the car ahead was pulled up by the filthy trash can waiting on their food. What are we living in "China"! Come on business people.....act like one and your paid slaves. Been in Blanco for nearly 30 years now and still no improvement. Guess I'll continue to be a patron of DS
7 year old girl, trying to learn how to make orders and hand money, waited in line for a long order, then a man walks up to make an order and the cashier tries to take his order before the little girl. The man says the little girl was first so she makes her small blizzard order and stand back to wait. The cashier takes the mans order then makes his Sunday. A family of 4 walks in, she takes their order and makes mom a orange julius. Then she makes the three other people their orders, all orders needing some kind of mixing with ice cream. The little girl is still standing and waiting. That is about the time I said, have you forgotten her she has been patiently waiting. The cashier says, her order is being made. Another cashier working the drive thru window, starts making the order. I told them how rude they were to ignore a child that way. Not an I am sorry, not one single condolence! YOU ALL SHOULD BE ASHAMED for not providing better customer service to a CHILD! It took a lot of courage for this little girl to walk up to the counter! The cashier was the skin head older lady with the tats! Been there for years, which makes her incompetence even a bigger crime! Sure we will be back, not much else in this town. Still your store should have pride for the community and cleanliness and your staff needs to learn some customer service skills.