New Image TV
12 E Church St, Blackwood, NJ 08012
Phone: (856) 629-2200
Phone: (856) 783-2200
Services: TV & Radio Repair, Stereo Repair, Car Stereo Repair, Audio-Visual Equipment Repair
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09/01/2010Provided by Citysearch -
I have a Sony Bravia. The TV recently had a problem with the Picture. When I turned the TV on, there was only sound, no picture, and left it on for about 15 minutes, turned it off and turned on again, both picture and sound came on. I contact New Image TV and let them know about the problem I had with the TV, and asked them to come out my house for service. The Gentleman told me that he will send someone (named Ken) out to my house to do some testing on the TV and let me know what was the problem. There will be a $69.95 for service charge. The man named Ken came to my house and I let him know about the problem with the TV, and he told me that it was a Inverter problem (did not explain what is the Inverter....), without any testing or diagnostic, and asked me to pay him $74.05 for service charge (....and if I want to have it fix, it could cost me $380....I did some researchs and found out that the Blacklight Inverter only cost $49....Wow.....What a RIP-OFF, and infact if he was right about the problem, without diagnostic and it would take around 45 minutes to replace the backlight inverter. I would not recomend them to anyone...especially call them to your house for service....BIG ZERO (0) for my rating for this company.
01/13/2010Provided by Citysearch -
I WOULD GIVE THEM 0 STARS IF I COULD OF. I waited 3 weeks to hear from them. I never heard so i had to call them to find what was going on and they ordered the wrong part. Waited 3 more weeks for new part didnt hear anything once again i had to call them. Finally 6 weeks later guy showed up and put part in and it didnt fix my TV. He seemed confused and didnt even know what was worng. He said it could be some other part and he would call me with prices and i never heard from him again. These people are horrible i would NOT use them or recommend them to ANYONE!!!! Call Sears or someone with good service and knowledge.
I went to best buy and bought a flat screen tv and received an insane estimate from them to mount it and hide all of the wires. I decided to shop around and happened upon your store in my search. I want to thank you so much! Not only were you able to come out right away and get it taken care of for me but you did it for almost half the cost of what best buy was asking. Thanks so much for helping me out!
-satisfied customer :)