The office has poor filing skills and costed us money. We ended up paying bills that was covered by the insurance company, because the insurance company never received the information within the appropriate time period. The office stated they submitted the claims and the insurance company told us they received no claims. The office then told us that they submitted the claims but they have no records of doing so. Update: After posting this review we were contacted by the dentist office and they have stated that this bill will be fixed. I will update when and if this is fixed.