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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
  • Inspections
  • Japanese
  • State Inspections
Brands
ATE, Bosch, Japanese, Volkswagen
Payment method
master card, visa
Categories
Auto Repair & Service, Automobile Parts & Supplies, Automobile Inspection Stations & Services, Brake Repair, Auto Transmission, Auto Oil & Lube, Automobile Accessories, Auto Body Parts, Towing

COUPONS & DEALS

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Reviews

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Dwight Miller

03/07/2012

Provided by Citysearch - 
Overall
Great shop and great prices

My expereince at the Bug Shop was excellent. They were very professional and were easy to deal with. The mechanic was very knowledgeable and solved my problem with ease. I own a Lexus so they are definitely able to work on cars other than VW's. If I had taken the car to a dealer (the closest one is in Richmond), I would have been charged way more for the same job. Their hourly labor rate is very reasonable. They had to tow my car into their shop and they arranged to have this done at a very resonable price as well. I would highly recommend this shop to anyone who needs work done on their car.

BBould

11/04/2011

Provided by Citysearch - 
Overall
Service and Prices you can trust!

Don't let the name fool you. These guys work on every kind of car and truck, not just VWs! I am continually amazed by their low prices for labor. (That's really where the dealers seem to stick it to you!) as well as the best prices on parts. If you have an urgent need ( for example, my daughter needed a new battery installed asap) they can get you in at a moment's notice. They have a pick-up/delivery service as well. I love dealing with this shop--straight shooters, Southern charm and just plain all-around nice folks who care and know their stuff.

Miamiguy

01/27/2012

Provided by Citysearch - 
Overall
Best service!! Fair and Honest

These guys are the best. They take care of my son's Jetta TDI. Always great work and fair prices. Great job, don't hesitate to take your car there!

werbowski

11/11/2011

Provided by Citysearch - 
Overall
Honest as the day is long

I walked into the Bug shop as a distant visitor from Alberta Canada. They could have taken me for a ride because they did not know me from Adam and visa versa. However, Juel and his team did amazing work on my difficult and troublesome problem with my Turbo. \n\nIt is rare to find mechanics who not only do good work but charge a reasonable price for labor. These guys do both. One word comes to mind in all of my dealings with Juel and the bug shop; INTEGRITY!!!!!!!!!!!!! I will go back even though I am from Alberta Canada!!!\n\nIf anyone has any questions or would like to talk to me in person contact me at wylieken40@gmail

xtinytub

07/05/2007

Provided by Citysearch - 
Overall
Where they know me by name :)

Always an explanation and fair price. They do their best to get me in and out while I wait. I am a female college student and never have felt uncomforable. Genuinely nice guys. Experts on German make vehicles. Highly recommended!

vtrugger

09/16/2010

Provided by Citysearch - 
Overall
great people

Great shop if you have any problems with your VW or any other German made vehicle. i took my car there this summer to get it serviced and inspected....left spending more than i had planned but it was necessary to get my car running and safe. they know what they are doing in there and give the best opinions. i'm actually dropping my car off this morning for more work. i wouldn't trust any other shop in blacksburg with my jetta. i, too, am a female college student and also have never felt uncomfortable. they really are nice guys there

Tri N.

11/16/2015

Overall

I brought my Volkswagen Jetta 2003 to the Bug Shop twice for head light bub replacement and ignition coil problem check. I was really comfortable with their services. Excellent service, reasonable price, and nice people!

russelljoycejr

10/08/2008

Overall
russell

the service i recieved was great at first,but when i came back due to a mistake,i was met with indifferance and suspicion.i didnt like that.i paid them 1400 dollars to replace the crankshaft,and two weeks later its broke again.i expected them to be responsive,instead i got the ol, "well, bring it by and well look at it"i didnt want bring it by,i wanted,for the 1400 i paid,a "we'll come get it and take a look"

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