Twice In one week I ordered lg sweet tea NO ICE and I got a cup full of ice. I’m really upset that they don’t want to make it right. The guy asked for a receipt and I didn’t get one.
Unhappy. Have been to this McD's many times and most times our orders are mucked up. The food - especially fries are COLD and soggy. If I ask for no ice, they fill the cups FULL with ice, which is simply TOO COLD to drink and gives us brain freeze. Not only that, but you get a lot less beverage, which is hardly worth it when you order via drive-thu. Oh those danged double drive-thru's, where so many selfish people race to beat you when their vehicle wasn't even there in the lot when you got up to voice order box, but had to wait to get through for the vehicles in front of you. And I often get some selfish person in a vehicle who drives as if he/she has a good reason to cut me off and go ahead of me. It's a McD's, not the emergency room, you selfish folks!If you ask for unsweetened tea they often give you sweet tea (and the other way around). Three times, including today, my Big Mac has no Mac sauce, and that makes the burger taste too dry.And speaking of burgers, WHY-oh-WHY are the McDonald's burger patties thinner than the buns and not even as large around as the buns?I, for one, am fed up with small flat burgers inside a huge bun, where the gosh-darn bun becomes the majority of the meal! Come on McD's, get a clue! It's like your're serving buns sprinkled with a bit of a squashed flat patty. Raise the price already, but give me some gosh-darn burger on my bun -- and make the patties thicker -- something we can bite into without clanging our front teeth together in anticipation of a thicker burger! Big Mac's should be big, hence, the name, even without buying your new, Grand Mac size; else you best begin calling them, LITTLE MAC'S...or TOO MUCH BUNS!Oh yeah, I don't need two cups of (often shriveled) shredded lettuce on my burger to make me feel like I am getting a full burger. Just give me a dang burger! I could pile together four of your flattened little patties, put them in my husbands wallet and still close the wallet and shove it in his pocket, and the bills would still be thicker than four of your patties piled! I'm still hungry because your bun burger failed to fill my little tummy. Some days I just don't want to cook, so we go for fast food. I cook better than you do, McDonald's. What a shame I get tired, else I'd stick to my own kitchen. I don't mind waiting if the food will be HOT. I don't mind paying for thicker burger. If you run out of buns and go to some market to buy some buns, at least make sure the buns aren't the large ones, because your burgers sure aren't large.I wonder if you mess up order because of the double drive-thru lanes, when the selfish people yank out and cut off others when it isn't their turn to go, and so, maybe, we're getting their order. I don't know but I do know that I am tired of your service. You put a 2-inch thick stack of napkins on top of the fries, and when I lift off the napkins, what do you know...there are packets of ketchup shoved down into the fries where they've become nestled with the food. THAT'S DISGUSTING! WHY? Because I've seen your people drop an entire box of ketchup packets on the floor, pick them up and ut them right back into the container for the next person to grab packets and shove into some other unsuspecting bag/box of fries. NEVER PUT ANYTHING ATOP ANY FOOD!Lastly, please stop cramming so many orders into one bag. You crammed all four of orders into one darn bag. As quickly as we drive off your lot, the dang McD's bag rips wide open, spilling all of our food onto the floor of our car!! Every meal should be in its own bag. Stop screwing us! Fast food is too pricey to be buying & throwing out. You come over & eat the dang cold fries off my car floor, 'cause I sure don't want them! So cramming all orders into one bag that busts open is about the only GOOD reason for not putting MAC sauce on a Big Mac. But hey, doesn't everyone eat their DRY McDonald's burger meals off the floor of their vehicles? No? Well, then you come clean my car floor.