Just finished a move with Aaction movers very impressed with the customer service. Move was scheduled for today 5-21-17. We received a call from Bismarck office confirming there arrival time on 5-19-17. During that call we were informed driver and staff would be out on 5-22-17 by 9:30 that morning. We received a call from the driver himself on the morning of 5-22-17 that they were on there way. They arrived by 9:30am. Moving staff was friendly, prompt,professional and very concerned that our stuff was handled safely. After the move we received a follow up call later in the afternoon from Bismarck office checking how the move went. Overall very impressed and would highly recommend this company. They worked around our timeline when we scheduled, they followed up with several phone calls and the moving team was very efficient and friendly.Thank You Aaction movers!!!Eric
THANK YOU so much for the exceptional service we received from Allied / Jobbers as we made our move from Hendrum to Ely, MN! First of all, we *really* appreciated your graciousness in coming out to do a second estimate for us. Secondly, we were delighted at how close the actual cost came to that estimate -- no big surprises!! Most of all, we'd like to sing praises for our lead mover (on the Hendrum end) and SOLE mover on the Ely end, Shane Busby. Shane was AWESOME to work with! He was pleasant and friendly, easy-going and hard-working. "Hard-working" is a HUGE UNDERSTATEMENT!!! On the Ely end of things, Shane's local help never showed up, nor was he able to reach them. He ended up unloading our ENTIRE household (15,000+ pounds!) ALONE!!! He barely stopped for a breather, and did everything with great care and precision. We were VERY IMPRESSED. Many people would have at least expressed frustration or irritation if assistants didn't show up; not Shane -- not a complaint was uttered. He was SO professional, took it all in stride, and worked extra-long hours to get the full job done. At the end of the unloading, he offered to put together a bed that remained disassembled -- willing to work until the very last detail was taken care of -- but we told him no, he had done MORE than enough and should feel free to go; we could handle the bed on our own. At the end of it all, Shane was just as pleasant and good-natured as he'd been in the morning! Amazing! (He even interacted throughout the job in a warm and friendly way with our kids -- and not all adults are good at doing that.) We HIGHLY recommend Shane for future work that you might need completed. He was a Godsend all the way! Thanks so much for a great move!
Aaction Movers went above and beyond in helping me with my moving needs during a very stressful time. My mother, who was living in an assisted living facility, passed away unexpectedly. I had 48 hours to pack and move all of her belongings and furniture out of her 2 bedroom apartment. The move was arranged through the Bismarck office. A crew arrived within that timeframe and did a great job of packing my mother's things and moving all of it into storage. My mom also owned a home in another state and several months later a move was arranged to have that furniture and belongings brought out to Colorado where I currently live. Most recently, everything was moved from the initial storage unit to one that is close to my home so I can begin going through it all. The boxes and furniture arrived without any damage, even after multiple moves. The crews that I worked with were professional and efficient. Aaction Movers is a business that I would definitely use again, and I highly recommend them for any moving or storage needs.
CHARGED DOUBLE WHAT THEY QUOTED FOR HALF OF THE WORK THAT WAS QUOTED., DID NOT BOTHER TO WRAP ANY MIRRORS OR PICTURES, DAMAGED 2/3 RDS OF THEM, DESTROYED OUR MAHOGANY DESK AND FILE DRAWERS. LEFT A STORAGE UNIT, AND DID NOT EVEN BOTHER TELLING US. PROBABLY THE WORST COMPANY I HAVE EVER WORKED WITH.
I moved my family from Denver to Bismarck. I've been very nervous about moving companies because I always feared something getting damaged. This relocation was amazing. Ask of my things were packed up and unpacked at my new house. I was in the loop 100% from start to finish. I had tons of questions and the Bismarck office was amazing and I felt like part of the process. I can't be happier I chose AAction Movers Bismarck.
I have had the worst moving experience to date using Jobbers Moving in Bismarck. I have used several different moving companies over the years and each experience has been professional, efficient, and worth the money that was spent. All charges were explained up front and any concerns dealt with quickly and satisfactorily. Jobbers was late arriving for the appointment with no notice. The 2 workers that were provided were unmotivated and unprofessional, taking frequent extended breaks, making the process last much longer than necessary with the potential of going into overtime with a substantial amount of items left to be moved. In order to avoid this, I was forced to load the remaining items myself on another rented uhaul trailer. To add additional cost, I was then informed that the hourly rate begins from when the workers leave the warehouse and ends when the return, tacking another 1 hour at 150 dollars onto the bill although they live in the same town. After calling to discuss my complaints with Jobbers, I was told that I'd be hearing from Steve who set up the move. I have yet to hear from him indicating poor customer service. This lack of follow through or customer service is also documented on various other websites indicating an inherent, unchecked problem. I will not be suggesting Jobbers to friends or using again.
Worst moving company I've worked with so far. The packers didn't pack everything they were supposed to, the ones who loaded the truck a few days later had to finish which took a very long time, we moved, were expecting delivery the day after we moved in, over a week after we moved out. We're now going on two weeks with no delivery because they "couldn't find a driver." Fail.