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BBB Rating
A+
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Hours

Regular Hours

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Categories
Resorts, Pet Grooming

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Reviews

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Trish B.

09/27/2016

Overall
Expertise
Facility
Service

When we picked our two puppies up on Sunday the 19th of September we were shocked to see that our little King Charles Cavalier her white fur was yellow and wet and both pups were wet and stunk of urine and feces we had to rush them home and give them a shower with our windows down all the ways for the smell was gagging as. We were very disappointed as we have left them at Club Fido in the past on a couple of occasions and they did just fine I think someone needs to supervise whoever is taking care of other people's loved pets and make sure that they are taken care of properly. Our little Lulu was kept in the hospital sick and dehydrated. You can be sure that we will not be leaving our puppies at this establishment again!!!!!

Amanda M.

09/19/2015

Overall

This happened in December 2013. My dogs cage was unclean and he was covered in feces and pee. The kennel part was FREEZING and my dog got frostbitten feet and I had to take him to the vet. They did cover the vet bill and refunded us our money for 4 days worth but nothing can ever make my dog the way he used to be. He is so different now. At the time he was 9 years old. If you love your dog you will pay the extra money and take him ANYWHERE else or just stay home. Maybe even bring your dog with and find a place in the town you are staying in to board your dog. DONT CAVE & KEEP YOUR DOGS HERE YOU WILL REGRET IT!!

Paula R.

06/17/2015

Overall

My daughter's dogs smelled of urine and they acted strange for 2 days after they stayed at Club Fido. Traumatized! Never again

Overall

People with dogs!



Today we picked up our two dogs from Club Fido in Bismarck. They were there Friday around 11am until sunday (today) around 2pm. WE WILL NEVER USE CLUB FIDO EVER AGAIN.!!!!

Both dogs smelled of complete urine and were covered in a sticky dried urine from nose to tail. absolutely horrible. it took me an hour and a half to bath both dogs to get the smell off of them. We had to throw away their blankets and toys and bones we left with them because they were also DRENCHED in pee. And then Bear has no voice what so ever, very hoarse sounding. both dogs were panting and drank a TON of water when we got home.

I feel that they were absolutely not cared for at Club Fido and will be reporting them right away tomorrow morning. Please spread the word so that no other poor puppies have to end up like this.

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