These people are absolutely HORRIBLE to deal with. Please don't waste your time.First, I called and asked them to repair my fridge, which the ice and water door was not working. They said they had to order the part. Ok, that's fine. I also had them look at my gas stove because it was leaking. The repair guy told me he would call me back next week.Next week went by. No phone call.I called them back a few days after that and they said the part for the fridge was in and he would come to my house either Monday or Tuesday to fix it. I asked them about fixing the stove and the lady on the phone said "I don't know, I'll have to talk to him." So I waited a while and called her back and she said he couldn't find the leak in the stove, we should just buy a new one.--- ?????? I have a family of 5. Children to cook food for. They couldn't have the common courtesy to call me back right away and tell me to buy a new stove? We have now been without a stove for a month.Monday rolls around when they were supposed to come and fix the fridge. I called and asked if the repair guy was coming today or tomorrow. All I got was "I don't know. I'll ask him today." Well.... I need to now when so I can be home. The whole day went by, no repair. Called Tuesday. Same answer. "I don't know." Um, you said you were going to talk to him yesterday??? After waiting for weeks on end with absolutely no straight answer and no reliability, I told them just forget it.Please don't make my same mistake, go a month without a stove to cook food for your family and wait even longer for other repairs. Just call someone else and save yourself the time and frustration!
Had service on March 6 2018 the Technician came on time and fixed the problem. He was very professional and courteous. Service was excellent we eve…
I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.
The repairman harassed me even when I told him I was working. Sending rude texts. he told me he'd let ne know how his day went Later showed up at my house banging on the door like an animal. I did not answer because I went downstairs and peeked out the window, he seriously freaked me out... what kind of professional knocks like that?! Especially after messaging me with unnecessary tone. he never once rang the bell. I called the office because I wanted to know if someone else could come over and fix it since they already ordered the part.. The receptionist hung up on me multiple times.. DO NOT WASTE YOUR TIME.