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When Technology Fails... Your Tech Bench Won't!

General Info
We are a Retail/Service Center working with residential and small business clients. Our tech team has over 15 years of technical experience. We offer same-day service on most PC's, Laptops and Macs on-site or in-store.
Email
Brands
mac
Payment method
discover, amex
Location
Just north of 14 Mile on the East side of Woodward Ave in Birmingham, MI between Pella Windows and KSI Kitchen & Bath
Neighborhood
Birmingham
Amenities
WIFI Hotspot
Categories
Computers & Computer Equipment-Service & Repair, Computer Data Recovery, Computer Security-Systems & Services, Computer Software & Services, Computer Software Publishers & Developers, Computer Technical Assistance & Support Services, Internet Products & Services, Mobile Device Repair
Other Information

Parking: Lot

Reviews

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Sharon M.

03/11/2019

Overall
Expertise
Promptness
Service

Very nice people, knew what they were doing. Thank you so much for your help, particularly Miles, who is extremely knowledgeable & was able to explain everything to me.

EN
Eric N.

01/16/2018

Overall
Promptness
Service

I tried to get my laptop repaired at Tech Bench of Birmingham. However, every time I called about my order I’ve either been put on an indefinite hold or told me that you would call back, which never happened. Ultimately they never did fix my laptop. The owner promised to refund my order. However, it has been over 2 months and I still have not received my refund and the owner is refusing to answer his email.

DF
Daniel F.

11/24/2017

Overall
Expertise
Promptness
Service

Great computer repair company! Restored my Mac and all my personal files which would otherwise have been lost forever! Jon, the owner, took his time and stayed hours after the store closed - on a weekend - to make sure my MacBook Pro was PERFECT before I left for my business trip. Would highly recommend using this company! I plan on having them work on all of my computer equipment in the future. Saves me a tremendous amount of time and money.

hufoleums

04/14/2010

Overall
Exceptional Service

Hi Ken,







Again I just wanted to thank you guys for all the services you have provided for us. Usually we humans are only prone to communicating our thoughts when something goes wrong. It is VERY rare to find a business that offers solutions and service in a kind and friendly fashon. I cannot say enough about how refreshing it is to have discovered you and your amazing personalized service. You are simply the best and I truly thank you for being able to get us back up and running. This machine may be a fossil but it is now running at light speed!!











Best Regards,



Brant

lisa315

10/23/2009

Overall
great job and customer service

I've had 2 experiences within the past 3 months. The first was helping me an old PC to get it up and running which they did within 1 day and also added memory. The "old" PC has been running great ever since. The second time I picked up a virus which they were able to clean up and help guide me to using the best virus protection for my system. I'm not tech savvy at all and never once did I feel like they were talking over my head, in fact part of their customer service was to educate me on the tools I should and have been using per their recommendations. I will continue to use their services and would highly recommend them to friends and to the community.



Give them a try, I believe that you will find that they are both smart and helpful.

hakimp01

10/22/2009

Overall
The Tech Bench in Birmingh...

The Tech Bench in Birmingham saved me atleast two thousand dollars in a situation that could have been disastrous. They responded within an hour of delivering the computer unit and had the problem fixed in a very timely manner, despite troubleshooting issues that arose with outdated software that was vital to running our system. They even spoke several times with the customer rep for the equipment and software to help solve the problem (at no charge). I am a physician and did not have time to deal with these issues and remain extremely grateful to Ken and James for their organized and efficient approach to a complex problem. I will take all my business to them and refer all my collegues and friends. They are awesome!



Paul

doug59

06/18/2009

Overall
Best I've Found

Ken & James diagnosed my computer problem.

James & Ken fixed my problem.

They charged a reasonable fee.

They took a reasonable amount of time.

It doesn't get any better than that.

amansour301

04/15/2009

Overall
Anthony M

I wouldn't take my computer anywhere else.... Most computer repair places take forever, sometimes you might even have to call and beg for your computer back...At the Tech Bench of Birmingham they call and beg you to pick it up!!! They are just that quick...They don't mess around.

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