My experience renting a car at Enterprise was great!!!!!!!!! I made my reservation online and my wait time to pick the car up was less than 10 minutes. Just make sure you walk with the person when he/she is inspecting the car, be sure to take pictures (inside/out) and bring things to his/her attention before driving off. The young man who checked the car back in was very professional and pleasant, his customer service skills were awesome! I will use them again for my next road trip.
I have never had a bad experience with enterprise downtown Birmingham. I feel like the representatives at this location are like family and they make me feel the same. It dosnt matter what area of town I live in or how close I live to another enterprise, I will always go to the downtown branch. On a scale of 1 to 10 I would give the downtown branch a 30. The branch manager is awesome. If she leaves and goes to another location I think I would follow her.
Great clean cars! I rented one while on business and ended up getting hurt. When I returned the car, everyone was super accomodating in helping get my luggage where it needed to go since I was on crutches. The car ran well and was perfect for the running around I had to do. I will use them again when I visit birmingham.
Car was ready as arranged. In fact, they even upgraded us as they didn't have a vehicle fitting my original reservation. Of course they didn't tell me this until after I declined to upgrade, but they are in business to make money. It would have been five stars if I didn't feel the slight bit of deception with that.
This was the best experience I have ever had renting a car, and we have rented quite a few! The staff was fantastic, knowledgeable, and very friendly. The car was brand new, clean, and an incredible deal. We will definitely be looking for a reason to rent a car again very soon!
Was treat with respect. Liked the services. Would recommend Enterprise. The car I had was to my satisfaction. Only thing I do not like is it takes 4 to 5 days to be refunded. And when money is held take cost out that and return balance
Never an issue when I rent from this location, they met and exceed my expectations each time. The only thing that I dislike is the times they don't have my preferred car or truck but they make up for it with excellent customer service
I mistakenly booked my rental for Birmingham UK, not Birmingham AL and the attendant was very nice and accommodating to me. I was able to get an appropriate rental car quickly and was on my way. Great job!
I love Enterprise service downtown. Samantha is wonderful she is friendly but professional and even if you have questions about the car after you leave the lot they have no problem helping you.....love them
Great company, I've been doing business with them for years, they are always courteous, willing to go that extra mile to help, I will always seek their business whenever I am in need of their services