I have purchased several firearms from Hoover tactical throughout the years. However my latest visit was less than be desired. This is the only company that I have ever seen that has high standards on selling gift cards all the way down to the point of who you were buying the gift card for. The gift cards never expire however if the person that bought you the gift card gets aggravated and decides that they're mad they can take the receipt back to Hoover tactical without the gift card and will be refunded their money . After two days and almost 3 managers later I was told they couldn't do anything for me that the gift card had been spent but couldn't give me any details even though my name was on the gift card . They also did not offer any type of compensation for the headache that they caused due to their misunderstanding and miss handling of their gift card through their system . My latest purchase from them will be my last and I do not recommend anyone go to the store.
Not only is the store over priced but the service is horrible. Also, the employees knowledge on their merchandise is minimal. The majority of the stock in the store is low quality with a few select items that are worth paying the high cost. So, if you want beyond rude customer service, highly marked up low end products, and a staff with absolutely no knowledge on their merchandise then I would suggest going here. However, if you want good service, quality products, and good prices then try somewhere like Birmingham Pistol Wholesale.
Great variety of weapons, staff is experienced. The gun range is nice but over priced, and so is the ammo. I would rather go to an outdoor range, but if your willing to throw out some money for the experience of a nice indoor environment its not bad. If your looking at purchasing a weapon I would suggest stopping by to see what Hoover Tactical has first.