My experience has been very helpful and accommodating. These guys (and gals) really make you feel appreciated and not like a cheap fare.
WORST SERVICE I HAVE EVER RECEIVED. "5-20 minutes" is what they say but it will take you over an hour for a cab. Absolutely ridiculous cannot wait for über in Birmingham
the operator on Oct. 7th between 1-3 pm was extememly rude and pertednded not to understand. AND THE CAB WAS LATE
This taxi service is horrible. I'm from Massachusetts so I'm used to rudeness but ..I called at 2:00p.m they said they will have a cab for me 5-20min. 1:30min later after I called and complained I go to the restroom to see 2missed calls from a501 area code--- it was this rude woman that said she was gonna send someone out but now I need to call back and place another order for a cab!! I'm so furious its now 3:32 I have a deadline of 4:00pm.
This cab company is notorious for its lousy service. Its drivers are always late IF they show up at all. I work in Downtown and live in Downtown. I have tried them four or five times. Each time was a disaster. Don't even bother using them. They are a total waste of time.
I called to get a ride hone from work & the first thing I am told is call Yellow Cab. Then the Dispatcher goes on to tell me thT people usually reserve cabs ahead of time for Saturday nights. I apologized for tye inconvenience & let the dispatcher know that sometimes car trouble isn't predictable. He just said, "Oh."