Called this store after being told that they had the size of a particular shoe I was needing to be told by a very rude person no they didn't have it and that they guess the computer was wrong then just hung up on me .
I just got a great deal on shoes! I went in to buy me some shoes, but ended up getting me and my daughter a pair. They had a buy one get 50% off the next pair. I'll be back!
I had a great experience and found some wonderful shoes at tremendous discounts. I will be returning.
All the shoes in the world will not make me withstand racism and discrimination. I used to purchase quite a bit of shoes at this establishment until an associate decided to humiliate me in front of other customers. It began when I was speaking Spanish while on the phone with my mother. I was not, by any means, yelling. Merely, engaging in a casual, loving chat with Mom:) when the associate approached me and asked me to leave since my "perfume" was allegedly aggravating another associate's asthma. Foremost, I was not wearing perfume. Secondly, I was not the only customer in the store (though I was the only one speaking in Spanish!). And lastly, I presume that anyone with such a grave case of asthma should stay clear of retail stores which are often inundated with asthma-inducing stimuli. I later returned to ask for the owner's name and such information was blatantly denied as the same associate indicated that I should, instead, send a Facebook message. Agreed. Not only will I heed her advice and share my experience on Facebook but I will certainly utilize all media and other online social networks to express this experience in the hopes that the store owner begins to play a more active role in providing cultural training to his/her staff since it seems that such was not instilled during domestication. Please beware of the ignorant soles! Truthfully, I prefer to pay full price at a reputable department store than to sell my dignity for 20% off!
There's one lady (older African American lady) that works there I went in today to purchase maybe $60 in shoes I told her my coupon on my phone I had used one before at the 280 store she proceeded to tell me there was no store on 280 that I was mistaken in a VERY hateful tone I advised her yes because I bought several pair of shoes last Sunday at that location she rolled her eyes and said no you didn't because there's not one there. I refused to purchase the shoes I wanted and stated I would go to the nonexisting store to buy the ones I wanted. I went home looked at my receipt from the nonexsiting store on Old 280 Hwy called Trussville to tell her I did not appreciate her calling me a liar! If you don't like you job change it.... Iam a nurse and work with the public each day and would never treat anyone the way she treated me! I will NEVER shop there again!!!