Serra Toyota was a great experience and Michael Sides made it an even better experience. He got us in the vehicle we wanted at a price we could afford. I would recommend him to all my friends looking for a new vehicle!!!
Jonathan and Robert Short were the best.Took care of our car needs and were very friendly and professional.We would highly recommend .
Michael Sides is the bomb dot com. He was very personable and great at making conversation without making me feel uncomfortable or like he was "upselling." After we talked about the different options I was interested in, he selected a few vehicles that met my criteria and let me take them for a spin. When we were inside the office, he was courteous and offered to get me water, coffee, and even snacks out of the vending machine if I wanted them. He was also very thorough in making sure I got the best price and a payment plan that fit my budget. Altogether, I spent about three hours at the dealership and was happy with every detail. Thanks, Michael!
Clarence was the first salesman to come up to me when I pulled up to the lot. He made my car buying experience smooth and easy. I will definitely be referring my family and friends to Clarence.
Great customer service by Jordan B! Very friendly staff at Serra Toyota! Great selection to fit any need!
Gave me my first car. I love it. If you don't go to see Bost Miller you're not doing it right. Very straightforward and to the point.
Bought 4 vehicles from this place. Treated like a criminal by manager, service dept, and even the secretary that answers the phone. "Camel's Back" was when I purchased a new vehicle at full price...discovered the spare tire was missing...and they refused to replace it. Most recently took my Highlander to have tailgate motor repaired. They said nothing was wrong with it (after 2 days of no car). I ordered the motor and fixed it myself. (Toyota recall folks reimbursed me for this fix...not Serra Toyota.) During those 2 days, someone walked off with my GPS that was in the vehicle. Cannot prove it.Many more (small) irritating dealings with Serra Toyota...too many to list. Bottom line - I drove from Birmingham to Jasper to buy my next 2 Toyota vehicles. Much easier to deal with Crump in Jasper and nobody was rude or disrespectful...and all the parts came with each vehicle.
Any time I have taken my car to Edwards Chevrolet - 280 I have been treated with respect and friendship by all the employees. I've purchased 3 cars from them and any service that was done was completed in a professional manner. My questions are also answered and explained. Great place to buy and service your car.
Great overall experience! Exceptional staff, clean facility and extremely organized. Lani Love was my salesman and she was very kind and diligent with helping me find the perfect car. Serra is a great dealership that I would recommend to anyone looking for a new or used car.
I was hesitant to drive almost two hours to shop for a 4Runner. I’m so glad I did! Ethan Lann was great to work with and he listened and got me in exactly why I wanted and now I’m smiling everyday I get to drive my new 2018 4Runner. I would totally recommend you give Ethan Lann at Serra Toyota a try to find the right vehicle for you.