Mt. Fuji Japanese Sushi Steakhouse
120 Doug Baker Blvd, Birmingham, AL 35242
Bike Parking: Yes
Cuisines: Japanese, Asian, Sushi
Alcohol: Full Bar
Wheelchair Accessible: Yes
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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So we went to Mt. Fuji at Lee Branch tonight and had the worst restaurant experience EVER and will NEVER be going back again! The service was horrible from beginning to end and when I walked over to talk to the manager about it he told me that the reason we had to wait so long for the food was because our child (Our 6 yr old son who has CP and was fussy after we were waiting for so long), was crying! Then made all sorts of comments about how we were walking around with him (because he was upset bc of the long wait and we were trying to keep him distracted somewhat). The manager said "What?! What do you want me to do? Your child was crying." "Do you want a discount?" He is saying all of this in an escalating angry tone and HE made a scene in front of all of HIS customers. Then walked away in a huff! Then one of the waitresses took about $5 off the over $50 bill. (Big whoop!)The other customers around us couldn't even believe it how this man was acting. I hope for their sake they figure out what customer service is before they go out of business. All I can say is wow! Never will we go back there again!