9709 Parkway E Ste G, Birmingham, AL 35215
|Mon - Fri:|
This location use to be great but the only professional person that works there is Jermaine. The manager got upset because I called customer service as instructed about our drop off location and she decided to call and confront me. Bad idea on her part!! After they closed out our rental she then proceeded to have another employee call to tell me there was damage. This was in retaliation to me calling the regional about her calling me with her nasty disposition so she decided they were going to keep my deposit and charged my card over $400. We have our lawyer dealing with it now. Katrina the manager is now throwing a tantrum because I went over her head like I was instructed by another manager to do. Will never use them again.