Clarence was the first salesman to come up to me when I pulled up to the lot. He made my car buying experience smooth and easy. I will definitely be referring my family and friends to Clarence.
Great customer service by Jordan B! Very friendly staff at Serra Toyota! Great selection to fit any need!
Gave me my first car. I love it. If you don't go to see Bost Miller you're not doing it right. Very straightforward and to the point.
Bought 4 vehicles from this place. Treated like a criminal by manager, service dept, and even the secretary that answers the phone. "Camel's Back" was when I purchased a new vehicle at full price...discovered the spare tire was missing...and they refused to replace it. Most recently took my Highlander to have tailgate motor repaired. They said nothing was wrong with it (after 2 days of no car). I ordered the motor and fixed it myself. (Toyota recall folks reimbursed me for this fix...not Serra Toyota.) During those 2 days, someone walked off with my GPS that was in the vehicle. Cannot prove it.Many more (small) irritating dealings with Serra Toyota...too many to list. Bottom line - I drove from Birmingham to Jasper to buy my next 2 Toyota vehicles. Much easier to deal with Crump in Jasper and nobody was rude or disrespectful...and all the parts came with each vehicle.
Any time I have taken my car to Edwards Chevrolet - 280 I have been treated with respect and friendship by all the employees. I've purchased 3 cars from them and any service that was done was completed in a professional manner. My questions are also answered and explained. Great place to buy and service your car.
Great overall experience! Exceptional staff, clean facility and extremely organized. Lani Love was my salesman and she was very kind and diligent with helping me find the perfect car. Serra is a great dealership that I would recommend to anyone looking for a new or used car.
I was hesitant to drive almost two hours to shop for a 4Runner. I’m so glad I did! Ethan Lann was great to work with and he listened and got me in exactly why I wanted and now I’m smiling everyday I get to drive my new 2018 4Runner. I would totally recommend you give Ethan Lann at Serra Toyota a try to find the right vehicle for you.
ThanksI just wanted to give a personal thank you to the best sales associate at Serra Toyota Michael Lann. Not only was he professional and knowledgeable, he also gave me great customer service. He took the time to be attentive to my questions and gave me options that led me to buy a car that fit me. He not only went above and beyond to get me from application to purchasing. He actually/literally walked my wife and I through the whole buying process. He really took care of us from start to finish and didn't pass us off once his part was done. I really appreciate when someone takes the time to make you feel welcome and at home and Mr. Lann is that one of a kind salesman that actually did. Thank you for all your help and support,Torrence & Letatia DeyAmpert
Very helpful salesman named Bost assisted us with all our needs. He kept his word and all the promises he made.
I've had a good experience with Were a Nissan on most visits.