Douglas Appliance Repair Services has been great for me and my family. They repaired my refrigerator, cooktop fan , faucet, and dishwasher, and also installed a ceiling fans, change light fixtures and installed new ice maker .Great company sometime you can't please everyone.
Serving the Birmingham Area.
From Business: Since 1952 Washer & Refrigeration Supply Co (WRS) has been proud to supply parts for Sears Kenmore, Whirlpool, GE, Maytag, Frigidaire, Electrolux, Kitchen Aid and…
DO NOT USE...!!! He came out the day I called him...but took 2 days to get a part.....made a mess with it defrosting & running over....he said that part on computer board had burned out...quoted 55.00...turned out it was over a hundred dollars cause he didn't know you had to replace the whole board.....refrigerator never cooled like it should have...called him a week later...then it started freezing up again....for 2 weeks he kept promising to come back & check work...even giving a time...never showed up...!! I finally called Service Care...who I usually use....but didn't that week due to them being over run with calls....but should have used them..!! Lesson learned...!! They came fixed ..no mess..even though it was froze up again...it was the defrost heating element that had gone bad...they told me that what he fixed probably was nothing wrong with...!! it cost 180.00 but is fixed..!! I had paid Douglas around the same amount.... AND they guarantee their work for a period of time.....!! They told me to call & ask this guy for part of my money back...but I decided I didn't ever want to fool with him again...!! So beware...!!!
I had them to come out and they did a wonderful job.
Excellent service!Michael Tice was very professional and personable. He came in and immediately assessed the problem with my refrigerator and gave a fair, reasonable price. It took him less than 15 minutes to make the diagnosis and replace the thermostat. Night Owl will be my go to company for any future needed repairs.
This has to be the best service repair man in the state of Alabama very honest dependable is not trying to get rich out to do an honest days work for an honest pay his prices are very reasonable and his work is great I will never use anyone else
You absolutely need to keep one of their cards on your refrigerator door. I have used this company's services on several occasions. They are friendly, professional, and thorough. Mike always goes the extra mile to make sure that he earns your trust and that you are completely satisfied. I would never bother to call another repair company; Night Owl is wonderful.
Did a great job on my fridge. Definitely recommend and would use again.