Do not EVER go to this place that calls themselves a business. Their work is trash and their employees lie and cheat. I stopped by to get a fill-in and I asked for clear gel polish, which I have gotten before and it looked good. If you look at the photo you can see the lady butchered my nails. They are all different shapes and lengths, THERE IS A HAIR IN 2 OF MY NAILS, and the ends hadn't been filed. They looked hideous. I had to be somewhere at 10:30, so I told her I would be back. I came back 30 minutes later and told them I wanted them to fix my nails because they were so ugly. SHE CHARGED ME $15 TO FIX MY NAILS. I told her I shouldn't have to pay because they were SO HORRIBLE [please see photos] She refused, so I just paid the $15 because I didn't want anyone to see my nails looking so disgusting. While he fixed my nails, he grabbed the cuticle clippers from someone else's desk WITHOUT THEM BEING CLEANED. It took him another hour to fix my nails... once he finished he realized he put regular polish with a gel topcoat and we had to start from scratch, which took another hour. I was extremely unhappy with my experience. I asked to speak to the owner. He told me the owner was on vacation, but he will give me his phone number. I texted the owner what happened and he said to go back to speak with Jenny. I told him I just wanted a refund. He would not answer my calls and ignored my text about the refund. I blocked my number and called and he answered.. IT WAS THE NAIL TECHNICIAN. HE GAVE ME HIS PHONE NUMBER AND PRETENDED TO BE THE OWNER OF THE BUSINESS. Jenny, the manager, accused me of messing my own nails up. At first, she said I rushed the technician. I told her I did not rush her whatsoever. At 10 I asked her how much longer it would be because I had a Dr Appt at 10:30 [2 minute drive from the salon] and she said oh don't worry, it'll only be 5 minutes. I said okay, that's fine then.
2279 Valleydale RdHoover, AL 35244
From Business: Dr. Vlada Groysman and staff at Cahaba Dermatology & Skin Health Center would like to welcome you to our office. Dr. Groysman is a board certified dermatologist w…
3137 Lorna RdBirmingham, AL 35216
From Business: A Quality One-Stop Shop. Whether you're looking for a trendy hair cut or just something basic, let our expert stylist take care of your hair needs. WE work with h…
It is like being with a circle of women who talk about everything. love itOf course my hair looks great when I leave. Need them to come to work at 5:30 am everyday so I can get my hair done before I go to work. I might wear it short then. Love all the great staff.
Beautiful place nice people best in Birmingham
Went in for Guest Appreciation Day expecting to just get 20% off purchases. Instead, I was treated to a complementary back massage, arm and hand massage, facial and scalp massage, eyebrow wax and make up. Everyone was super professional and helpful. Moved from one station to the next with ease. Once all the stations were finished, I went to purchase the items I had gone in for initially to be given even more goodies. Left feeling beautiful and very pampered. Will be back soon!
I called in the A.M. to schedule (had an event) and Jenny told me they don't accept appointments on Saturday's. I've been in since and there has been an hour rate. It's a fine place, if you have a whole day to get your nails done. But, I want be back!
I have been going to this salon for years and years and really love the atmosphere of the place and the stylists. The hot towel and tea tree shampoo experience is always a plus for me.
Wonderful customer service, ambiance, and excellent full service hair care and expertise. Worth the drive and the price!
I have been going to Moon's Day spa for several years now for brow threading and have always had a great experience and consistently happy with results. Very clean business and very friendly staff. I go to both the Trussville and Brookwood Mall locations
NO stars. Do not go! Awful! The owner says they have a 14 day guarantee. My SNS started breaking off on day 9 and only 1 nail survived by day14. They charge me because they have to get their commission and do NOT uphold their guarantee. The owner Jenny le is dishonorable and rude!
I got a dry cut with Amy. Chopped about 4 inches off and did the piecey, beachy waves thing. I really love the cut, and she taught me how to style it before I left. I also bought a spray that I guess is a texturizing sea salt spray, and it works and smells amazing.