Seasons 52 had incredible customer service in that they answered questions over the phone about menu ingredients. They were very nice about making substitutions. Best of all, they serve real and healthy food, grass fed meats, real butter, and pure olive oil.
The management was rude and unwelcoming the food was average and expensive and it is NOT kid or really family friendly.
Bam closes at 9 pm on Saturday. There is a Final Four game going on and they are closing. C'mon, either you are a sports bar or you aren't. Don't go into business half way guys!
I highly recommend for others to not patronize this establishment. I was a customer here on Christmas Eve, and I ordered one drink for $5. Initially, my card was charged for the correct amount, but a couple of days later, the original $5 amount was removed and I was charged $40. After noticing this error I contacted the business, and was told the issue would be brought to the general manager's attention. The next day, I called the establishment, and spoke with the general manger, Christine Ramona. She seemed very apologetic and assured me the issue would be taken care of in 2-3 business days. After the third business day, I contacted the Rare Martini again, and was told by the assistant manager, Christine Ramona would contact me within a hour. I waited three hours for the managers call , but one was never received. For the second time I spoke with the assistant manager, and was told that there was an error in processing my refund. I was placed on hold so she could speak with the owner of The Rare Martini regarding the situation. I could hear them speaking about the issue, and the owner told the general manager to speak with the bartender from Christmas Eve, in regards to the payment. Christina Ramona, then spoke with me and was extremely rude and unprofessional. Ms. Ramona told me she would contact me once she spoke with the bartender, and that she would return my call between 7:30 pm and 3:30 am. She would not let me speak, and was very combative, then proceeded to abruptly end the call. I once again called back, and asked to speak with the owner, but was told by Ms. Ramona he was nowhere to be found. I proceeded to tell her I could hear him speaking in the background on the last call and asked for his first and last name (Which I later found online to be Sammy Montalbano). She refused to spell his last name and proceeded to hang the phone up on me for a second time. I continued to call the business, but to no avail. I then asked a friend of mine to call and ask for the owners last name, and she was given a sitcom character name "Fred G. Sanford." After, going through this lengthy process Ms. Ramona refused to issue me a refund, unless I produced a receipt. I then asked could they bring up my tab and price from the night, but was told they do not keep such records. I explained that I am not a resident of Birmingham, and would not be able to travel anytime soon. She continued to say her owner, would not issue me a refund unless I brought in a receipt. I STRONGLY suggest you save yourself from the rudeness and lack of professionalism of this establishment
loved it first time I went there!!!
I like it, but I think it needs to be bigger. I get that bars are crowded at times, but this place stays busy with it's younger crowd and especially on holidays! It's kind of hard to move around in there, especially when you're smoking on the patio! It's fun though, if you want to run into everyone you know there, Rare is the place to be! Very popular place. I give it 2.5 in my opinion!
I love this place I come here when I want to get away from the world I love the Casey Burger
DO NOT EAT HERE...I only gave them one star because there is no option to give them zero stars. Literally top 5 worst restaurants I have ever been to...the floor was so sticky that my flip flop stuck to the floor and my foot slipped out when trying to walk to the table. The margaritas were clearly pre-made and 90% sour mix. The first margarita was sent back because it was so awful and the second one was just as bad. Food was boring and of extremely low quality. Two burritos were ordered, one steak and one surf and turf. The server mistakenly gave the surf and turf burrito the the person who ordered the steak burrito who just so happens to be violently allergic to shell fish. If he would have eaten the shrimp, we would have had to rush him to the hospital...luckily he noticed before he fully ate the shrimp. However, his throat was scratchy and swollen the rest of the night and he had difficulty swallowing because the kitchen and the waitress made no effort to differentiate the two burritos. She offered no discount for almost killing a guest or for the awful margarita that nobody drank. I wouldn't feed their food to my dog. Go to taco bell if you want better quality food and service...seriously.
Wouldn't go back. Luckily we had a groupon and only spent a few dollars. My wife got the steak which she liked and the potatoes weren't bad but that's about it. We had a reservation for 8:45 on Friday night thinking the place would be pretty full. We got there and it was almost empty. It took forever for my wife to get her drink and when we reminded our waitress, she informed us that was not her job but that she would do it anyway. I got the crab cakes which didn't taste all that great... They may have been overlooked, but the rice and cabbage I ordered as a side was tasty.Overall I think if this place had better service it has potential to be a much better restaurant . Until then, the prices on the menue are simply not reflected in the level of service desired.
SO MUCH FUN!!!! The Rare Martini has lots of really cool events and parties!Tuesday- Open Mic comedy no cover and $2 Drink DealsWednesday- Karaoke and $ cosmos 7 $5 Martini's! 8-2amThursday- They have $1 wells & and really good dance musicFriday- The place to go for Happy Hour and live music on the patio! At Night its clean great party goers and Dj dance musicSaturday- Live BandsIts clean, fun and lots of attratcive party goers!I have also seen a lot of fun wedding and corp events there too!The Rare Martini, 205 323-0008In The Lakeview districtThe Food is $5-12 a meal BIG PORTIONS!!!