Absolutely the worst packing job I've ever seen. The content was a 90 year old stained glass chandelier. The shipper made it crystal clear that it needed to be packed with extreme care. The packer used FIBERGLASS HOUSE INSULATION to wrap the shade. There was no bubble wrap, no paper, no styrofoam peanuts, nothing inside the 24" diameter shade to support it in transit, no double boxing. The "box" was patched together from 2 Home Depot boxes ("Pack like the pros" - how ironic). The patchwork box was folded around the shade and the house insulation and taped together. This shipper charged almost $100 to pack a fragile piece in leftovers from home and the it was destroyed. When the shipper went to them with these photos, Parcels Too refunded HALF of their charged cost. Half. Less than fifty bucks. Big of them. Entirely NOT RECOMMENDED. PS - fiberglass insulation ITCHES.
3945 E Lake BlvdBirmingham, AL 35217
11939 Highway 41 NLeeds, AL 35094
Well considering they tow cars on Saturday and Sunday they should answer the phone and at least tell me how much it is going to be to get my car back.
Best Bargains for Good Reviews I could find. Are you getting horrible negative reviews on Google, Yellow Pages or Bing it’s because anybody can leave a review with them. Not the BBB they review all good or bad reviews so that as an Accredited member you can choose what is posted for the world to see. I have a company that sales Flood/Salvage Vehicles from Hurricane insurance claims!! We dry them out clean them and try to get them running again. We would for sure not still be in business today if it were not for the BBB THE Better Business Bureau giving us an A+ Accreditation Rating the monthly dues are affordable BBB’s A+ Rating is only $450 a month I would have taken a C Rating I was in so much trouble due so many customer complaints on the internet. I am So happy the BBB IS around to help us. Our reviews are 1.5 stars on google with almost 60 negative reviews, 0.5 stars on yellow pages with 36 negative reviews and I don’t even want to tell you how bad our bing reviews are. Here is the truth selling flood damaged cars I mean sure it is probably one of the lowest things that you could possibly go into business doing but the profit is so high you know and with the BBB standing behind you that is all you need. Hey now they want their money but boy they will make you shine... Another plus is they will take a credit card right over the phone love that option. Thank You BBB for helping us keep our doors open.
This company is nothing more than a pay to play organization there are so many Better Business Bureau accredited company members with A+ ratings that I have found to have very poor customer service and horrible reviews on other review boards. This will be deleted before many people are able to see it. The company owns one of the largest domains on the internet. How is it the negative reviews about the way the BBB conducts business any different than any other privately held company? They are a privately held company that ends in Bureau to make it look as if they are part of a Government organization and all part of their strong arm tactics to push around small business owners for money. I am going to be taking a screen shot of this review just to see how long it stays up before the BBB contacts the yellow pages to have it removed. The next step will be to show this whole post from time it posts before it is removed on as many social media platforms as I can reach to show the power of this organization. As a consumer think before you listen to a company that takes cash from companies 10’s of millions of dollars a year to be an accredited BBB member with A+ ratings. When the truth is if you don’t pay you don’t play!!!! LOOK UP ONLINE BBB PAY TO PLAY IT WILL BACK UP EVERYTHING IN MY REVIEW!! Thank you
These people are rude and has no respect for your property.After reading the reviews I can add one more they pulled a Goldwing for me broke the front fairing on it.I didn't notice till a week later when I pulled it out of the storage and seen why it took so long for them to meet me there.Brought a shoddy trailer with holes in the floor to tow it.
A GREAT TOWING COMPANY THAT GIVES YOU GREAT PRICES AND UNDERSTAND THE CUSTOMERS CONCERNS WHEN THEY HAVE ANY AUTO T ERR TROUBLES. THEY COME QUICKLY WHEN YOU CALL THEM AND HONEST ON THE TIME THEY WILL COME AND SERVICE YOU. THE OWNER IS VERY PLEASANT, AND GO ALL OUT TO MAKE YOU HAPPY. THEY ARE WHAT THERE NAME IS " SUPERB CUSTOMER SATISFACTION! Hands Down Period!
Fay M. I can understand your frustration but at the same time your vehicle was located at a Chop Shop with several stolen vehicles. Your vehicle was removed per law enforcement. You had the chance to come pick your vehicle up from our storage lot once you were able to prove ownership of vehicle.
This company has done nothing but give me the run around since 2013. My car was taken from a private residence I asked them to return it via US Postal certified letter. No response they are claiming the car was abandoned & trying to get a title this was a 5 yr old one owner Maxima when it was stolen.
These are some if the most RACIST PEOPLE YOU WILL EVER MEET DEFINITLY INBREAD. THEY TRIED TO STEAL MY WIFES CANCER PAIN MEDICINE. HAD TO CALL POLICE TO GET IT. THEY FOUND IT WHEN THE POLICE SHOWED UP. I AM REALLY SURPRISED NOBODY HAS BEEN SHOT DOWN THERE YET. YOU CANT KEEP STEALING FROM PEOPLE AND NOT EXPECT SOMETHING TO HAPPEN. BETTER GET SOME SECURITY. WHAT DO YOU EXPECT FROM PEOPLE IN A TRAILER. ANYWAY PAID MY MONEY. AND TAKING POLICE AND A CAMERA. AM SURE A COUPLE OF LAWSUITS WILL HELP FIX THE PROPLEM. I HAVE TALKED TO Six on ur side they are interested. I encourage everybody to call ur local news and file complaints with the BBB. IM JUST SAYING
Called for a tow and was quoted $85 for a tow to my mechanics shop. then when we got to the shop the driver demanded an extra $25 for the after 6pm tow. I had called them well before 5pm. He wouldn't let the car off the truck and threatened to haul it to the Hatcher lot and then I could pay a storage fee too. Luckily my uncle could bring the extra money the driver was extorting from me. NEVER use these people!!!