The good: Duffy's was very affordable. They are really nice people. Was given a quote on the phone and the price was the same when i picked it up except for they didn't include tax. So it was about 100.00 lacking. Still was cheaper than taking it to the dealer. Also they didn't charge me for an alignment b/c they forgot to add it in to the initial quote which was nice. The bad: Very poor communication. Dropped off Tuesday. I was told my car would be done Wednesday and it was done Friday. I called twice and both times was told i would be called back with an ETA. I didn't hear from them for a couple of days until I called. When I picked up my car my spare tire winch was broken and thrown in the back of the car and i was told i could buy the replacement part when it came in. No thanks. It wasn't broken when i dropped it off. Also was told i would be called early in the week when the replacement part came in. Here it is two weeks later and no call on the part. I already fixed it myself, so don't worry about it. They seem like nice people. Brad seems like he knows what he's doing but Duffy's should really keep in touch with their customers better. I was without a car for three days guessing when it would be done. Would have been nice if they called me to tell me it was going to be delayed and that the winch was broken. Jay Salillas
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I'm not one to normally write a review, but they just gave me such great and inexpensive service I had to share. I had my headlights replaced at a competitors and they kept going out. Brought it here and they figured out the problem immediately (the other guys had caused some injury doing it incorrectly) and replaced them. For 1/3 the cost of the competition!!! They were very friendly, professional, didn't try to sell me the most expensive product, and as an added bonus their client lounge is very nice- wifi, keurig coffee, and a nice TV. They're not in my neighborhood, but I'm bringing my car here from now on.
I have a 2000 p32 workhorse safari motorhome. My brakes locked up in Florida and finding the right parts became a nightmare as the part numbers were "obsolete" according to NAPA and Chevrolet. Vin # searches were not working. I finally chanced upon this dealer by typing in workhorse on the computer and calling. Buddy Gamel not only had the parts I needed but talked me out of parts not needed that the roadside service wanted to me to order (a savings of $1450 ABS part). I want to commend The folks at this business for their expertise, professionalism, and patience. I highly recommend this company.
I origianlly met Johnny at the gym and got to talking about cars and was extremely impressed with how much he knew. He was really helpful in directing me in which direction to go. I liked his enthusiasm. He seemed to be well connected with his time in the business and has a lot of resources to get me what I needed if he didnt have it already. I like having people Im confortable with in certain businesses that ill need from time to time and B&D Auto is one of them if I ever need parts, direction for parts or additions to my and my wifes vehicles.
I own a 2006 Land Rover LR3. I had taken it to the dealership here in Birmingham for a noise in the rear of the truck. The dealer told me a new Differential was going to cost $4230 plus another $1296 for brakes and rotors. A friend refered me to Duffy's and and he did the Differential and Brake job for $3800.00 with a warranty on all parts and labor. I am very satisfied with these guys. They even have an English mechanic there to work on these cars. It is wonderful to have a place like this in town.
This part store has good parts at a good price but not only that they have good people that are easy to talk to and they are always shows professionalism every time I call or go in to pick up my parts, this is very important to me because I am the owner/operator of Mechanic On Wheels of Birmingham and getting the part right the first time is critical. Good job Advance auto parts in Hoover- thanks!!!
BRAD DUFFY rocks!!!!! Duffy Garage is awesome. They have done repair work on my 1999 Landrover twice and both times they were very affordable and fast. The owner and staff are very knowledgable and they don't make you feel like you need to take your car to Europe to be repaired. I highly recommend them to anyone with domestic and foreign car issues.
I found Duffy's on yp.com, and they worked my RRC into their schedule immediately due to an urgent need. Since then, I have had occassion to use their services a few times, and I'm always pleased with bith the result and the cost. Conversely, I have found the service advisors at the dealer here; Tom Williams, to be rude, lazy, and waaaaay-overpriced.
The guys have taken care of my car for years with out any problems. I recently was out of town and went somewhere else and they messed up my car. When I got home and took it to Rob'e Mans, they fixed it and did not even charge me. My family and I appreciate their attention and consistent great service. Thanks again guys! See you soon.
Highly recommend Duffy. Was expecting to pay $800 for my 80,0000 mile service at the dealership. Brad said it would probably be less than $500. He did it for $308. Said there was some stuff on the list that didn't need to be done. First time I've ever wanted to tip a mechanic! Now what on earth will I do with the extra $192?