Brought some very expensive Tommy Bahama shirts to be cleaned. When I picked them up, there stain all over 3 of the shirts. Appeared that during the cleaning process they sprayed some kind chemical on the shirts front and back. They tried to clean again. 2 of the shirts were okay but the newest shirt still shows where chemicals were sprayed. Owner told me they sub the cleaning out to someone so they are not responsible for damage to clothes that I bring to them. Excuse me, he decided who he wants to contract with in his business therefore he is responsible. He did offer to pay me but was a ridiculous small amount for what the shirt was worth. If he is not willing to take responsibility for damages done to clothes when he is performing a paid service, then in my opinion he not someone you want to business with.
1179 16th Ave WBirmingham, AL 35204
20. DCR Rug Care
Shout out to Jeff Dorough and Dry Clean City! They are amazing. While I have been using them for dry cleaning services for a while, I just recentl…
The employees are nice and treat me kindly. The prices are low and my clothes come back clean. Thank you!
This place is amazing. I have been so impressed with their staff and low prices. They do a great job cleaning my clothes, and they take care of the customer first. I'm very happy here.
Bad attitudeill never go back, I'd rather pay a little more and get a better service elsewhere. Good luck with replacing your own buttons, they never replace the ones they break.
Even though it's far from where I live I make that drive because the oldest gentleman that is normally there is always polite and helpful to me when I come in usually late night 12, 1am ... Not alot of people in and out!!!!
Does not take ownership when things go wrong. Bad customer service. Only values certain cultures and certain people.
Shout out to Jeff Dorough and Dry Clean City! They are amazing. While I have been using them for dry cleaning services for a while, I just recently had them clean my wool rug. They arrived on time for pick up and delivery. When the rug was returned it was so clean! The prices were reasonable and they are just very nice folks to work with. I highly recommend them to anyone. Keep up the good work!!Beth Gann
I have been a person that has been using this laundry mat since it open an I even put in an application went work was needed,anyway to get to why I writing is because I went into an wash an I use dryers 113,114,115 on 39min an do to my kids getting out of school I couldn't wait but the dryer did not dry my clothes an I spent twenty dollar's today.
Great service and the people are the friendliest ever. Just learned today they have pick up and delivery. Gonna use at my office on 280.
Very clean, nice area of town, Hoover, needed a large jumbo washer to wash two full size comfprter/blankets s. Medium load of regulars clothes, they have WiFi, music and tv. The attendant was very nice and helpful. I would return again in the near future.