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Business Description
Empire Visionworks offers quality eye care services, famous fashion brand frames, lenses & sunglasses. Buy online or visit your Binghamton Empire Visionworks store.
Hours

Regular Hours

SunClosed

Services/Products
Empire Visionworks offers quality eye care services, famous fashion brand frames, lenses & sunglasses. Buy online or visit your Binghamton Empire Visionworks store.
Payment method
discover, master card, visa, amex, cash, debit
Category
Optometrists

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Reviews

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Endicott1974

08/03/2011

Provided by Citysearch - 
Overall
lenses are poor quality

I purchased transition lenses that started cracking on the sides after a few months. Each time (a total of 4) they replaced them for free, but there was always a different reason given to explain the defect. The first claim was that it must have been how I stored my glasses at home, the second was that the technician must have tightened the screws too tight, and finally I was told I should only be using water to clean them b/c the lenses were reacting to the cleaning solution, thus again my fault. I finally purchased new transition lenses elsewhere and have been using cleaning solution this entire time with no issues and lenses that have not cracked so far in over a year of usage.

Another problem I had with them is that they updated my prescription but had the old prescription written down on my form so that each and every time I had to get my lenses replaced they first reverted back to the old prescription. It was very disorganized and time consuming, and I would try another place if you are living in Broome County.

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