If you are planning on taking a vacation here, please be prepared to spend most of your vacation waiting on elevators. They only have 4 elevators and all day long they are so packed you are very lucky to get on one, my husband and I waited for 45 mins for an elevator to bring us to the pool. It's a very bad design and I would hope they will eventually add someMore elevators.
If I could give this place a negative 4 starts I would! They're rude!! From check in to coffee shop!! Rude!! The room was filty! Wifi and valet included?? Wrong! We were charged extra for everything! First they got the name of reservations screwed up and we had to prove for over 45 min the room was paid for! They then tacked on added fees! And couldn't explain why? I would recommend you stay anywhere but here! If you want to gamble, stay at the Best Wersten and go to another Casnio! anythng good people say on here must be paid to say it, I saw nothing but rude staff and filth! And we paid to be treated like that!