I just checked in (01/12/17) and got a Parlor Suite on the 4th floor. My window view is of a building wall. I was told if I wanted a view I would have to downgrade to a standard room. I drove 5 hours for my birthday trip and chose this hotel to see a wall?! I wanted to see the ocean as advertised. Nothing like my last suite a year ago with two walls of windows and a pretty ocean. This time, one window, one big wall. The safe has a drilled hole in the front of it.. AND the hot tub is closed. I should of went to Hard Rock.. you should choose elsewhere.
Visited boomtown Biloxi this weekend.i was told on Saturday by member of players club that I has $125 freeplay on sunday.go back on sunday ,played my freeplay($25) but the $100 never showed up!!! went to the players club 5 TIMES and still didn't get the $100 extra freeplay I was told I would get on sunday!!! I was then told it was a marketing error and that's why it wouldn't load to any machine???!! so they didn't give me what I was told 4 times between Saturday and sunday that I was to get.its not my fault that someone made an errormi was told $125 in freeplay and that's what was showing up on their computer so that's what I should've got.also my husband is gold card status and hes not receiving his mailers for august or September either!!! he usually gets $240 monthly freeplay,4 buffets each month free or $50 food credit(2 times a month) to BT steakhouse.while there this past weekend,linda (casino host)did comp him 1 free buffet but said he had nothing on freeplay!!! can someone (marketing manager please contact me via email concerning these issue asap!!!!?boomtown is our favorite casino in Biloxi,and our favorite seafood buffett(best crablegs on the coast) and we would like these issues in marketing resolved please.thanks tina email is firstname.lastname@example.org
This is a really good casino lots of fun lots of free food lots of cops lots of good looking women that doesn't smell real bad and the smoke
The place is clean, the room is nice, although there were a few cigarette holes in my non smoking room. Staff was very courteous. The Steak n Shake inside was quick and hot last night. The casino floor was much smaller than I expected from a Harrahs but was nice. There is no poker room.
The atmosphere was a lot of fun, the slots were fun, the music was great. Don't go there for the food, I'm sure that's not what they're there for and you can tell it, but go for the casino.
I wait tables at a restaurant in Biloxi and a woman named Amanda (long dark hair, tall, overweight, bad teeth) who works at the Beau was at one of my tables the other day. She was embarrassingly intoxicated and ranting to whoever would listen about how corrupt the employees are at the Beau and how she gets away with so much there. It was disgusting and her behavior alone was enough to make me never want to go there or recommend it to my friends. If she represents the Beau, I'll pass!!!
The staff here are always helpful, considerate and nice to deal with. I love being able to go where no one is smoking!! Parking is excellent. The slots are always fun, and I'm looking forward to going to a good breakfast buffet tomorrow, Mothers Day! I have NO complaints about the Palace, and I've been there when it was a barge, and now it is SPLENDID.
this is a horrible hotel you would be better all staying at a motel 6 the accommodations don't match the gift shop is horrible I brought my wife down to the beach for her birthday bought her 100 dollar bottle of perfume out of the gift shop was told if it wasn't the right thing I could bring it back and get my money back for it but this morning I had 4 security guards and some a little lady manager tell me so sorry there's nothing we can do and some retired navy corman security guard had a very sarcastic attitude told me I should have done my research better on the perfume and did I just needed to go back to my room and go about my day now I don't know about the rest of the people this day in top rated hotels but this is not the service that I expect they charge 11 dollars and 50 cents per room for wifi per day if anybody would like to hear about this hotel in person you can email me at email@example.com I paid 510 dollars for 2 days date and I'll wake up at 11 o'clock on sunday and cannot even get room service from 11 till 5 in the afternoon I've never been more a girly disgusted with a hotel in my life do everything you can do to stay away from the grand casino in biloxi it's a bad hotel that has a horrible staff please email me for details the only reason that I gave this place a 1 star rating is because it will not let me leave a 0 or a minus 1 please stay away from this hotel
I have been going for years and they improve every year. They do have a variety of slots, a pretty good buffet, the best bar burgers and chicken wings at mignons bar. i can always get a drink on the floor and every single person in the staff has been friendly and helpful in any way they can!!!
My Husband and I stayed one night at the casino and hotel there and had such a nice time. The food price in the hotel/ casino were great and the people we so friendly. They have a small gift shop we thought was perfect, since it was the first time over night away from our kids so going home with something for them was great. We did not have to leave the hotel/ casino for anything not even coffee....they have a starbucks!! Words cannot say how much we enjoyed ourselfs and the stay there. The room prices were great and the room was clean and stocked. I do reccomend the room with a view because that was beautiful too! I hope you try this place and enjoy it as much as we did! L.Bero