Residence At Bay Cove
680 Bay Cove Dr, Biloxi, MS 39532
Phone: (228) 283-0457
Primary Phone: (228) 392-0946
Phone: (228) 392-0946
Residence at Bay Cove
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THIS PLACE IS AWFUL. My parents spent the past year and a half at this facility. At first, it lived up to its advertisement ... clean with a great staff. But within in a few months, it became a nightmare to deal with the unprofessional management staff at the facility. As my father's health and mobility began to decline, we were threatened with having to move them ... at their own expense ... to a 1st floor apartment. They were never told up front that if you couldn't get up and down the stairs on your own, you had to live on the 1st floor. If they had been told that, they would have a picked a 1st floor unit. IT'S ALL ABOUT THE MONEY WITH THIS FACILITY. My parents were placed on a waiting list but never offered anything of comparable size on the 1st floor ... even though units became available. When my father finally became bed-bound, the final straw was broken when the manager told my mom they would do whatever it takes to help and then subsequently called me to tell me they couldn't stay there anymore unless we brought someone in at night ... at our own expense ... to evacuate them if need be. Of course we didn't know if the state would even approve this plan. Luckily we still hadn't sold my parents' home and moved them back home so my father could pass away in peace and my mother didn't have to work with these fools any longer. TAKE MY ADVICE ... STAY AWAY FROM THIS PLACE.
My mother and father are at the Residence at Bay Cove and they love it. They say it is truley home away from home. The staff, food, and activities all are so amazing! My husband and I come and have dinner with Mom and Dad often and we've really enjoyed them being here. The staff treats them like as if they are family and you can tell they care. I highley recommend it to any family looking for that special place for your loved one!
Residence at Bay Cove is the most beautiful place to retire on the MS Gulf Coast! The lengths the staff go to in order to make us feel welcomed and accommodated are unmatched in my experience! Hands down...these people care the MOST for each and every one of us, and you can feel it the minute you walk in the door! There is no place on the MS Gulf Coast better to retire at than Residence at Bay Cove!
This facility is amazing in the level of care and attention the residents get on a regular basis. Mom is in the memory care unit and I don't think she could be in better hands. I love the staff and the way they treat Mom. They are so patient and friendly. There is always an RN on duty and several other staff members. Activities are plentiful and diverse. All in all, a great place!