Ok, I have given U Blaze a lot of business and I won't even walk through those doors again. I have been a customer of U Blaze for over a year, buying batteries, atomizers, juice and other accessories. Then one day they sold me the wrong atomizer for my Nautilus smoker. Not knowing much about the atomizers (since each time the box was different) I opened my box of atomizers without looking them over carefully. Then I realized that the atomizers they sold were wrong. So I took them back to the store for an exchange. Well crap hit the fan and they gave me more grief for wanting to exchange them. The refused to exchange the wrong atomizers that THEY made the mistake of selling me. What was shocking is they knew me as a frequent customer and treated me like crap. After lecturing me about how they don't exchange atomizers for any customer I got very firm. I was not going to be out the money for THEIR mistake. After arguing with them for 15 minutes (no owner on site) they this one time ONLY would they exchange it. Can't believe when they make a mistake they don't own up to do the right thing. Not only that I have spend A LOT of money in their business and they knew me as a good paying customer. I will never step foot in their store and I have told a lot of people who shop there. Well I looked on line for my favorite juice "Five Pawns" and I can buy it directly from the maker for free priority shipping and $12.00 less!! Beware of this store there are many other places you can shop or buy on line and you are not treated as poorly as I was!
Serving the Billings Area.
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