The lady Annet was stunning the greatest customer rep ever very nice and polite.The driver was great very nice and helpful. Thank you again you saved my night lady's and gentleman ! i would recommend this service to anyone.
I live in Shilo, This last November, I called a cab for work and they where a no show and no call. So i ended up walking from Shilo to McDonald's on Central and on top of that i was 8months pregnant! Your cab drivers need to be more responsible and be on time!
I travel to Billings for medical care. I use City Cab every time I go there, several times a day. Service is always promt, and the drivers are great. I always feel safe and in good company, and the dispatchers are great as well. I definitely recommend City Cab.
Thanks for making me over an hour late to work. Called at 1 o'clock for a ride, no one shows up after an hour. Call back 5 times and tells me to call someone else and hangs up... Great customer service you got there.
Called this place at 4:15 to have them pick up a friend at the airport at 4:40. They were 45 minutes late, and the driver didn't know how to get to the destination which was 15 minutes away. He didn't even have a GPS, he had to call in on his CB radio to get directions. They also only take cash, no credit or debit cards. Do not recommend.
Don't even want to give one star. Used them quite a few times in the last year, no issues. Today I called at 2:30pm and asked a price for a trip. Was told $6 each way. It's 2.5 miles. I called back at 4:00 and ordered a taxi for 5:45. Taxi came, driver called in and was told would be $11. I said I was told $6. Driver called in again and the guy said I never asked for the price. So I got out, not paying $11 each way for 2.5 miles. I calljled the office and got the same guy who said I never asked for a price, and it's $9 plus $2 for a set time. I said first of all I wasn't told it was an extra $2 for a set time, but besides that, when I called earlier he told me $6. He said no way I never asked a price EITHER CALL (he DID remember me calling twice). I said that was the only reason I called the first time was for a price. He said he never gave me a price. I said so I'm imagining the entire conversation? He said I guess you are and hung up.
Im giving 5 star's. The despatcher's speak clearly. The driver's are all great as well. I have to take a cab daily just about. Of course there are day's that are busier than other's and i have a lil wait time. Of course people are going to pop on here when they have a lil bad experience. You never hear about the experience's that are good. Kudos for city cab!!
I'm giving it one star because I can't give it any less my call for a taxi from Walmart to take me to my hotel and I said it would be about 20 minutes after an hour I called back and I was told by the dispatcher that the driver was on his way to pick me up 30 minutes after that I called back and the dispatcher was very rude and he said that he would cancel it if I wanted to and I can get somebody else the driver showed up 15 minutes after that so from waiting from 20 minutes to an hour and 45 minutes is totally on satisfactory and being treated like a piece of dirt by the dispatcher unfortunately there's only two taxi companies in this town so you're really stuck your better off just getting the rental car for the day save some money and some headaches I don't know how these people stay in business
I am giving it one star because I can't give it any less I called for the taxi from Walmart and they said it would be about 20 minutes I waited an hour and I called back and they said the guy was on his way 30 minutes later I called back and asked the guy if the driver got lost because he told me he was on his way to pick me up and this town isn't that big. The dispatcher was very rude and he told me that I could just go to another cab company if I was tired of waiting for them this is the worst taxi company I had ever seen unfortunately there's only two in this town and you're really stuck so your best bet is to avoid getting a taxi and get yourself a rental car for the day
Wow ! Can not believe how right on all the other reviews are. We we called the night before person on phone was polite. We asked for a cab to be here at 2:20 AM to make a plane . Had to make several calls . It is now 3:00 AM and they just NOW show up! Wish I could be that incompetent at my job!