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(406) 256-5363Visit WebsiteMap & Directions801 14th St WBillings, MT 59102Write a Review

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Nearly New Shoppe

The Nearly New Shoppe

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Tanya B.

02/05/2015

Overall

I have to second the attitude given to the other post. I had quite a few really nice girl dresses (holiday,fancy,etc) that I wanted to put on consignment instead of donating like I usually do with our stuff. The owner was very rude and flippant about them even be worth her time. Told me to give her a call around the holidays. I took them elsewhere. Her household items are wildly priced high too. Not sure where she is getting her pricing from. Newsflash- if I wanted to spend that much on curtains I'll just buy them new!

kmccallm

09/28/2013

Overall

I recently moved to Billings and was in search of a consignment shop that accepted nice men's clothing and nice and clean small household items. I visited the Nearly New Shop and spoke with a woman who was extremely friendly and very helpful. We scheduled an appointment 2 weeks down the road, for me to take in my items. I walked in for my appointment, on time, and asked for the Owner. Immediately I was given a dirty look as that person was the Owner... I apologized that I didn't know her name. I told her I had an appointment and as she continued fumbling around, doing other things. She was extremely rude and obviously had no time for me, nor cared if I was even standing in her store. After a few minutes of her speaking rudely to me as she continued working on other things, I apologized for coming in and ruining her day. She blamed it on being "so busy" and told me the reason the other woman was so nice is that she didn't handle the consigning..... What??? Seriously?? I was given a tiny shopping cart so that I could go out and bring in my boxes, which didn't even fit in the shopping cart. It was raining and she didn't offer to help, hold the door, meet me at the door, nothing. I hauled the items in, dropped them off and left....never to step foot in there again. My husband said that I should have hauled everything back to the car and left, which I should have! Oh my......have you ever heard of customer service???? Do you not want people to bring things to your store? Do you not need people to consign with you so that you can stay in business? This type of service is definitely not worth anyone's time or frustration. And, you certainly don't need to be treated like you have disrupted someone's life by going in there. Go anywhere else! I have 14 moving boxes full of nice household items, that I am taking to another consignment shop today. They were extremely nice, very helpful and are actually looking forward to me coming in! Instead of taking in 30 items at a time, they are taking all of my items. I have all of my clothing on consignment at Saavy Seconds. Besides being a top notch consignment store, the owner and people working there, are extremely nice and so helpful. That is definitely the place for nice, women's clothing. Try any other place but this Nearly New, unless you are prepared to be treated rudely.

Details

Phone: (406) 256-5363

Address: 801 14th St W, Billings, MT 59102

Website: http://www.nearlynewshoppe.com

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