I'd give them less than a 1 if that were an option. Ended up w/a $300 dep to my account on my ANNIVERSARY no less. I called them to get it straightened out and REMOVED, but they INSISTED it was a cash dep made at our home branch and was ours to keep. Took the wife out for dinner, paid the sitter w/it and bought her an anniversary gift and NOW they removed it AND charged fees on every transaction off it. Way to make a buck US Bank!