I called them and asked if they did water heater repair and they assured me that they did. They came to my house and then said that they don;t do work on older water heaters, then proceeded to look at the other water heater to convince me to replace them both with new ones. I wouldn't have hired them if they told me up front that they don't do repairs of they are (?) years old. Then they told me the problem was an igniter, which my water heater didn't even have. The problem was the gas control valve, which I replaced myself. Alpine was no help.
From Business: Comfort Heating & Air Conditioning, located in Billings, MT, is a second generation family-owned business. For over 30 years, we have provided Billings and the su…
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Do not hire Alpine. Price was 3 times higher than other quotes. When they showed up to do the work, they had bid the wrong work. They left and never called me back. I had to hire someone else to do the work. Terrible customer service and overpriced.
I couldn't be happier with the service that Alpine provided! Our water heater broke and flooded our basement and they were able to come out, replace, install, and take the old one out. Also, Alpine is very reasonably priced compared to some of the other estimates I got from other plumbers. The gentleman [Don] that did the replacement was efficient, quick, extremely friendly, and very apologetic about tracking in snow and water, but it's WINTER in Montana…what do people expect?! The last thing in the world we cared about was a little bit of water on our linoleum. I'm just very happy to have had the problem resolved quickly. I will refer this company to anyone with plumbing needs. Thank you, Alpine!
do not use these guys. they charge an outrageous price. $360.00 for 45 min of work. and mud and water all over the place, will never call them again!!!!!!!!!!!!!!!!!!!!!!!!!! Cynde.