I came here looking for a wedding dress. At first glance, there seems to be a great collection of dresses here but after looking through them, I quickly realized my options were very limited. Each time I picked out a dress from the rack that I liked, the dress was either not in my size (and could not be ordered), the color was off (and could not be ordered) or could not be altered. Then the owner recommended that I look at ordering a bridesmaids dress in white as an alternative. By that point, I was about ready to leave but the owner sat down with me and had me look at various catalogs to see if there were any dresses in those I liked---which, I could have done on my own time...I ended up sneaking away when the owner was busy with another customer. I can appreciate the attentiveness but she obviously didn't get my "vision" of a wedding dress and looking through catalogs and "imagining" what they'll look like on me is the last thing I want to be doing at a bridal shop....
Cutie Patootie was the only shop that gave me great service. I walked in the door and was greated immediately and ended up buying all of my bridesmaid and flower girl dresses. They had a great selection and fast delivery. It is just a darling store. At Davids Bridal this young snot nose girl rolled her eyes at me because I didn't have an appointment. I just walked out. They were just not nice.
I had the BEST customer service. I live out of town, closest David's Bridal is 250 miles away. I had to order 3 dresses and dyeable shoes for a wedding less than 6 weeks away in another state. The ladies were so professional and helpful. Thank you so much!