We moved to Billings from Bozeman and when I re-hung our cuckoo clock the little bird wouldn't go back in behind his door. I figured the clock probably needed cleaning anyway, so I called these people and when I told about the move, the guy said, "Take off the weights and pendulum..." A long, fun story short, the guy verbally, over the phone, walked me through the process of sorting out the innards of our clock and within about a minute and a half the thing was working just as well as the day it came from the little shop in Austria where our son bought it for us. This guy is great! When our clock needs actual cleaning, you can go to the bank with your bet on where I'm taking it!!
Took my cuckoo clock to Back in Time as the pendulum would come to a stop after a couple minutes. Mark fixed it promptly and alao taught me about the mechanics inside the clock. Very friendly I highly recommend him!
Mark was friendly, kind and quickly repaired 2 clocks for me. I would definitely call him again if need be. His house call was a "time" saver!
We have taken at least 6 antique clocks to Mark at Back in Time for rebuild and repair. The latest was a 1920"s granddaughter clock. It is so unique. We have never seen one before.The glass was broken and parts missing, now it is chiming away in our home! He did a beautiful job . He is a amazing craftsman. Very reasonably priced also. Dwayne and Anne D.
Super helpful and sweet! Definitely knows a lot about clocks :)
Awesome service! I purchased 2 old mantle clocks at an auction, brought them home and they did not work. Mark fixed them both within 1/2 hour they are now ticking away and chiming.He gave me information on how to maintain them. I was very impressed with his knowledge and professional service.