In mybook® Travel Collection (edit)

Added to your travel collection.
Removed from mybook!

We took this business out of your travel collection.

Hours

Regular Hours

Extra Phones

Phone: (207) 284-7511

Payment method
cash only
Category
Taxis
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Brad G.

12/09/2017

Overall
Expertise
Professionalism
Promptness

Never can understand why someone would use a taxi service nowadays when Uber or Lyft is in town! No long wait times, you can see where your driver is at any moment, see his/her reviews, and you don’t pay nearly as much. And you don’t have to talk to any disrespectful/unprofessional dispatchers like Twin City has.

Brad W.

11/22/2017

Overall
Expertise
Professionalism
Promptness

You're better off fabricating you're own vehicle, waiting for a pattent, collecting pennies to register it then driving to where you need to go. Probably the worst customer service ever when you call. Hope the lady answering the phones puts herself into a diabetic coma. Called after waiting 40 mins after the original call, said she had already put it in. Driver told me she just let him know 5 mins before he came. Driver was great.

Zack G.

11/15/2017

Overall

Worst cab service ive ever experienced. Dispatchers are rude and disrespectful to customers. The wait times are ridiculous, even when you make a time call they're still not on time. Honestly you're better off walking than taking this cab company

Micheala M.

02/21/2017

Overall
Expertise
Professionalism
Promptness

0 stars. Call hours ahead and there still hours late. Dispatch (the lady) hung up on me mid sentence multiple times. Broken seatbelts and broke down cabs. The worst cab company ever!

Jorge M.
Edited: 10/31/2016
Overall
Expertise
Professionalism
Promptness

Unfortunately is impossible to select zero stars. This is the worst cab company ever. The cab took a while to arrive and when it did the driver said we had to wait for another passenger (what a heck???). After the other passenger arrived the cab drove for 2 blocks and stopped and said that we had to wait for another passenger......
I waited almost one hour to arrive in my destination. In the mean time the cab driver said he was trying to do his job and blah blah blah.....The driver was very disrespectful saying that this is the way taxis run in US, what a heck? I've never seen a cab driver do that.
Anyway, when we arrived in the destination the cab charged a full fare to each one instead splitting the fare. If you can don't take their cabs. Poor service, expensive and disrespectful!!

Jokerxcore ..

10/31/2016

Overall
Expertise
Professionalism
Promptness

I have used their cab service three times the first time it was 8.50 the next two times they charged me 16.00 for the same ride never again will I ride with these scammers.

Cristina R.

10/17/2016

Overall
Expertise
Professionalism
Promptness

It is very refreshing to know you can go out in a town you are visiting, and call a local company to get you back to your hotel safe and sound. The service was quick and the driver was very nice.

Preston W.

05/22/2016

Overall
Expertise
Professionalism
Promptness

Cars are very dirty. Always late. One driver yelled the "n" word out the window. Call any other taxi

Justin B.

02/13/2016

Overall

3 miles, in Biddeford = $15. Expect to tell the driver how to get there. You will also hear the dispatcher yelling and screaming at the drivers which makes for an unpleasant ride.

Jenny W.

04/21/2015

Overall

Excellent ride as always. Really glad to know that a small local company has such great service after all these years.

Owen R.

03/30/2015

Overall

Great Local Company, they have always been on time, great phone dispatch, and great drivers!

Jasmine S.

03/25/2015

Overall

Incredible experience. We were picked up by the nicest driver and our long drive was much more affordable then their competition. The car was a very clean Subaru with plenty of room for all of our luggage. We will be taking this company every time we return to the area.

Jennifer A.

03/25/2015

Overall

The other day I had to call twin city taxi inc. they brought me to Portland. I had the best experience with everyone. The dispatcher was very nice and answered all my questions. The car was cleaned and smelled nice and fresh. The driver was great we talked and laughed all the way. I would call Twin City Taxi again:)

Laura S.

02/20/2015

Overall

Giving a heads up, to anyone who has respiratory issues such as asthma, as I have already seen this twice. They let their drivers smoke inside the cabs themselves, even with customers in them!

Jimi J.

11/27/2014

Overall

Used their services twice recently.

First time the cab arrival was timely and I had no complaints about the trip.

Second time the cab driver mistook the address, rushed past me waving wildly at him and waited for 20 minutes in another location until I called the dispatcher and spent a minute convincing him that their driver mistook the address. Mistakes happen, but they could always call me back after realizing that something was wrong, which they chose not to do.

The vehicles are pretty old but functional, no complaints about the drivers' behaviour during the trip.

I will likely use their services in the future, but only due to terrible experience with another company from the area and general lack of competition.

liz.keefer.1

03/04/2014

Overall
EXTREMELY UNPROFESSIONAL

Unfortunately I was unable to select zero stars as a rating. If I could have I would have because they deserve nothing more than that. Numerous times I have been very irritated by this company. Do not call them for service! They are extremely rude, disrespectful, and unprofessional. They have hung up on me and other people I have called with. Many many many times. They have tried to change prices just because they're in a bad mood. They have horrible drivers, that should never be allowed to drive in snow. Horrible, horrible, horrible, unacceptable company.

Overall
Unprofessional

Never call Twin City Taxi. I'm not one to rant about a business but holy when did it become PROFESSIONAL to hang up on a customer intentionally.. Numerous times. Livid at how that went down.

Feedback