I had and keep having a great experience working with these people. I have been bringing my shingles and concrete here for two years now and am always greeted by the pleasant lady at the desk. I guess the miserable person above me is just one of those people who can not be pleased. They have easy access from the highway and I am in and out in a matter of minutes. My hats off to these people that make a living helping our environment. If you do not know what you are doing you should ask the lady at the desk like I did when I first started going there. I never show up at closing time and they always take good care of our company's personnel (Able Roofing).So instead of taking your shingles and concrete to a landfill, Take them here to be recycled and save money in the process. Pay no attention to this guy above/below me I had and always have a pleasant experience.