7101 Democracy Blvd Spc 2518, Bethesda, MD 20817
Fax: (301) 365-9591
Bike Parking: No
Wheelchair Accessible: No
By Appointment Only: No
Sadly as someone who just moved to the area and a former Sephora employee and someone who advocates for the brand I can say that this particular location is just disappointing.
The store is small, but the issue is staff. Whoever their MOD or Store Director is definitelyyyyy does not give-off warm and fuzzies, personally I thought she was a bit unfriendly (imho).
I had only ONE person ask me if I needed assistance . The return process was slow, , the cash-wrap is understaffed (which is weird because cast members were chatting throughout the store), I could go on ... but I won’t . I left feeling really unhappy. My recommendation, shop online or go to another Location.