What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
7015 Arlington RdBethesda, MD 20814
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I traveled about 2 hours to test drive and purchase a certified pre-owned G37x. Prior to doing that, Vince and I worked out numbers on the phone which I felt were fair overall. Upon arrival, Ahmad was ready to go on the test drive. While we were out, the techs brought my trade-in around to be appraised. When I came back, Vince handed me a piece of paper with every single number, to the cent, that was discussed on the phone. The complexity came in when we discovered some scratches and a gouge on the bumper. I agreed to purchase with a written agreement in place to come back to the dealership so that the bumper skin could be repaired at no cost to me. This work was completed a few weeks later and it was done perfectly! I cannot tell where the imperfections were, and Aaron over in Service was extremely accommodating with a loaner and a generous timeline since I had to travel. Overall I am very happy with the car, I've bought many vehicles in my life and I've never had a sale go this quickly and smoothly with a dealership. In particular, I really appreciated that we agreed to all numbers verbally on the phone that, in the end, were all honored (my trade-in was sight-unseen at this time). There were no surprises.
I just bought a new 2014 Infiniti Q60 coupe from Jim Coleman Infiniti in Bethesda MD in July 2014 and it was a pleasant experience. My family bought a new Toyota Rav4 and Honda CR-V from local dealerships on the same month. But by far, this is the best customer experience, which it should be this way. Mark Dona was my saleman and he was very knowledgable about his the car. He stayed past his working hr to finish up the sale. Bob Shrader was the sale/general manage I deal with, and the negotiation was not intensed or pressured. It was pleasant and respectful than i was experienced. Jass Dzinic was the financing consultant and he was very helpful. Since he has owned or currently owns a Infiniti car, he would point out what service i should get for my Q60 to get the best value and protection. No pressure on selling services or extended warranty. I was be able to drive my Q60 out within 2 hrs of arriving at Jim Coleman, which was epic. Overall, i like this dealership and the honest way they operate. I would recommend anyone who looks for a new/used Infiniti to come to this dealership!!!
After visiting many other dealerships in the area, I found Jim Coleman Infiniti in Bethesda to be an excellent place to buy a car. Ahmad was extremely informative of the model I had chosen and was open about the car, history etc. The purchase of the vehicle was a very smooth transaction, I couldn't have been happier! Also, there was a hurdle in the delivery of the vehicle as I am about an hour from the dealership. Ahmad and another co-worker volunteered to follow me home with the purchased vehicle and an additional car so I wouldn't have to drive back to Bethesda! Ahmad and the dealership went above and beyond to make my purchase exceptional! Thank you!!!
I purchased a used 3 Series BMW from this dealership. The sales person, Ahmad Hanif, was courteous, efficient, knowledgeable and fair. He worked with his manager to give me a very fair deal on my trade-in as well. Ahmad is the kind of salesperson I would have no hesitation in recommending to anyone. He was professional through and through. Just a great guy as well. The financing person, Jaas Dzinic, was also excellent to deal with - he was quick to arrange the financing, and did a great job processing the paperwork.
I have purchased or leased several Infiniti's from Jim Coleman over past number of years. I am about to turn in a lease vehicle and Ahmad Hanif has been incredibly helpful and cooperative in making arrangements for me to do that at the dealership. He has continued my overall great experiences with this dealership, even when not making a car deal. Greatly appreciate those efforts.
I really enjoyed working with this duo. I originally wanted the FX 35 2011, but left with the G37x. They were upfront and honest, and most importantly listened to the needs I had. They did a fantastic job at meeting my needs/expectations. In addition, they did a phenomenal job in pairing me with a car that fit me exceptionally well.
I had a great experience purchasing a car at Jim Coleman Infiniti. My experience (from testing driving to financing) was free of drama, head games, and stress. This was largely due to my sales person, Arthur Hall who was personable and straightforward, and worked with me to get an excellent deal.
Easily the best car buying experience ever! George Sanchez was kind, patient and very helpful, and everyone there was very nice and not at all "sale-sy." I highly recommend anyone looking for an Infiniti to go there!
Ahmad and Ryan never gave up on me when everybody else did. These two guys will work with you and for you till the end and the end result was me getting into a new Qx56! Jim Coleman Infiniti team rocks!
Thank you Kirk for finding us our car, to Fred and to the sales manager for accepting our offer. I love it. Drives like a dream and such pep. It feels like it was made just for me!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.