there food is all ways very good. but there service was not great. i was waiting to be seated with my wife and one's the hostess showed us to are table there was crumb's all over the floor the table was very sticky dirty and the allowed us to sit there in the dirt the and the menu had old food on them. but i will say are waiter was very good his service was very intended too.
Since the moment we walked in we were treated rudely. The hostesses checked us out from head to toe , decided we did not look cool enough and then proceeded to have an open discussion about where to place us (including a point where one said to the other one in horror "no no don't put them there") . We were shown to the worst table right outside the kitchen even though there were clearly other tables avilable which were a little better. When I asked the hostess if we might be seated at the next table down she snapped "no, this one!" And walked off. Then, when we ordered drinks , the waiter stated that my ID was not valid because "it is not from THIS country" at which point I asked to see the manager who stomped up to our table and proceeded to tell me that if I was caught drinking without a valid ID I would go to jail and have to pay a thousand dollar fine. He then stormed off in the middle of my response which was a polite "ok then, thanks we'll just go somewhere else". I have no problem with there being an issue about the validity of my ID but there was absolutely no need to be so rude about it. So, in a nutshell, just another restaurant where the staff is only respectful to super posh people who look like they have lots of money to spend there. Bravo!
I placed a to-go order and showed up 20 minutes later to pick it up. At the desert counter there was one girl being waited on, a gentlemen behind her.I waited behind him on his right. There were 3 people behind the Asian guy at the register. I tried to make eye contact with someone for directions but they were all pretty much engrossed in their affairs. So the guy behind the register helped the gentleman who was in front of me and still ignored me. In the meantime about 3 other walked to the left of the man being helped. As the man finished his transaction, I stepped up and was told to go join the back of the line. I explained to tne cashier/server that no one instructed me as I was the only one waiting after the young man. He ignored me and told me that I had to move to the back. I found a manager who got me my food that was already waiting there and she informed him to please let people know where to wait to pick up. He looked at me and rudely told me that he did. What would have been the point of me getting the manager. Even as the manager motion for him to stop, he wanted to argue. This will be my list visit ever at Cheese Cake Factory. I don't need to pay to get insulted. I wish there was a rating of 0. By the way the food was ok, but the experience left a bitter taste. So long..
The best coffee shop in town! They have the best Italian coffee and amazing food, definitely a change from Starbucks and Panera. I recommend it for a daily meal of just a quick to go cup with a snack.