The food is excellent but the service is bad if you just want to go in to pick up a bakery product. Several times I've stopped in and had to wait 10+ minutes to choose a piece of cake to go. They don't have enough help and require people to go to the counter to place their orders which takes a long time. I've left 2 times now without making a purchase because of this. I only go here when I am heading by there because I won't make a special trip and then have to leave because of the wait.