City Auto Sales Of Hueytown
3075 Allison Bonnett Memorial Dr, Bessemer, AL 35023
Phone: (205) 497-9474
Phone: (205) 744-1172
Phone: (205) 497-5470
Primary Phone: (205) 744-1172
Primary Phone: (205) 497-9474
Fax: (205) 744-1172
TollFree: (866) 635-2349
City Auto Sales Hueytown
Please do your research before you finance any vehicle so you do not get screwed like we did. If you are in need of a car these people will go through all hoops to sit you in one of the vehicles THEY choose for you. If you need a car and want to be screwed for years then purchase a vehicle from this company. We bought a truck from them 2 years ago and they told us after they financed us with a 21% interest rate that we could refinance the truck a year later through the lender well they lied and they knew it. They gave us the whole build your credit scam.The truck had reached the year limit of refinance 9 months after we owned the vehicle. We were stick and under in the vehicle. Fortunately by the grace of God we got out of the loan and paid it off. They were overpriced and used sneaky tactics to get rid of the vehicle. They were rude and very pushy and I will never send anyone here to purchase a car and I advise you to look somewhere else. City Auto Sales- reviews hurt and I hope after this post that more will follow. You guys need to take a look at your business ethics. Your lucky I gave you 2 stars since I was the uneducated person that followed through with the deal and the truck still works.
Buying a car at City Auto Sales was one of the BEST experiences I have ever had purchasing a car! Their customer service was absoutely stellar! Their staff is friendly, hardworking and made me feel like I was the only person at the dealership! I can not say enough in regards to how well I was treated by everyone at City Auto Sales! They even gave me more for my trade-in than any other dealer in Birmingham! I would absolutely recommend buying a car from them! I truly believe they had my best interest in mind by listening to what I wanted out of a car, instead of what they have could gained from a sale!
06/12/2012Provided by Citysearch -
My family and I have made 4 purchaces from Mitch in the past including 1 at City Auto Sales and he has been very forth coming with us. I am confused that someone would leave negative feedback. I highly recommend him to anyone looking to make a purchase he will go the extra mile for you. While my daughter had her car in the shop he loaned her his personal auto to help us out. He gets 5 STARS
02/26/2012Provided by Citysearch -
While one can expect a ""stretching of the truth"" from used car dealers in general, there comes a point where the number and magnitude of the lies is too much.
My situation: I was looking to buy a late '80s Mercedes Diesel Wagon and found one online at City Auto Sales of Hueytown. The pics looked good and the description was of a first rate, well maintained car. Not being from AL, I decided to find out as much as I could by phone before making the trip (long distance across state lines). I called and spoke to a salesman (Mitch H.) M.H. went on to rave about the car and I became very interested. Over the day I put together a list of questions to ask M.H. I called repeatedly - each time I had another group of questions - stressing the fact that these were very important points for me and, if I was to make the trip, I needed to know the honest answers to some very specific questions. M.H. assured me that he was being 100% honest actually saying ""there are enough dishonest salesman out there - that's not who we are here"".
Wow - what a crock of BS as it turns out.
Having been convinced (by M.H.'s answers to my questions) to make the trip I was shocked at the difference between his answers to my direct questions and reality.
Here are examples of a few specific questions asked before leaving for Hueytown, Mitch H.'s answers, and reality at the time of my test drive:
Q. (Me) Does the cruise control work? A. (MH) Yes - no issues. Fact: Even on the test drive the cruise control didn't work and, after having contacted the previous owner, I discovered that it hadn't worked in years.
Q. Does the sunroof and all the power windows work? A. Everything works 100% Fact: During my test drive the rear passenger window got stuck in the down position and wouldn't return without a lot of aggressive pulling and prodding. Motor and rail had to be replaced. See below for sunroof.
Q. Does the radio work? A. Yes Fact: The motorized antenna did not work and would not extend. The seal where the antenna passes through the body was missing and water had pooled in the space below. Radio received no stations.
Q. Do all the doors work properly? A. Everything perfect Fact: Rear hatch door does not stay up. The electric/vacuum door lock system did not work at all.
I did purchase the car, however. I had access to the same make and model as a parts car near home. None of these ""discrepancies"" (and other things) were the deal breaker at the time because I figured I could pull the pieces I needed and end up with a good car. The following are a list of questions asked (before heading out, M H.'s answers, and the facts as they became known to me on the drive home and after arriving home.
Q. If I purchase the car, I will need documentation and permits to travel to my home state, can you provide these? A. Yes, we have all the documentation you require. Fact: I checked with the AL -DMV and there is a special permit required for interstate travel with a newly purchased used car - available from the dealer. City Auto Sales of Hueytown would provide no such thing - just a cardboard plate and a piece of paper for when I'm stopped by the police. It was the receipt for purchase - not a proper permit.
Q. How many owners has the car had? A. Just 2, last one owned it for the past 8 years. Fact: City Auto Sales of Hueytown got the car from the 4th owner who had it for 4 years.
Q. Are all the door and sunroof seals tight? Does it leak anywhere? (Mercedes sunroofs are notorious and expensive to repair). A. Everything's tight. Fact: Water sitting everywhere under the rear passenger seat. During first rain it poured onto my son in the front passenger seat. Broken seal all around.
Conclusion: Unless you are 100% confident with your ability to cut through the lies, and you know an awful lot about the car you're interested in - STAY AWAY from this dealership.
MH did get the make/model and color correct though ?