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Aux Mechanical Inc

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(3 Reviews)

2958 Johns Rd, Bessemer, AL 35023

(205) 664-3366

OPEN NOW
Today: 5:00 am - 12:00 am
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General Info
Aux is one of the premier plumbing, heating, cooling and electrical services company in Birmingham. It has been serving both residential and commercial customers in Jefferson and Shelby counties since 1987. Based in Bessemer, Ala., Aux is an approved dealer for Alabama Power Heat Pump Financing as well as Alabama Gas Company Financing. The company utilizes a fleet of trucks for shipping heating and air-conditioning systems. It has affiliations with Aprilaire, Armstrong Air, Bio-Clean, Bradford White Corporation and Nexstar Network.
Hours

Regular Hours

Extra Phones

Phone: (205) 979-0946

Primary Phone: (205) 979-0946

TollFree: (800) 431-5921

Brands
aprilaire, armstrong, bradford white
Payment method
all major credit cards
Categories
Electricians, General Contractors, Air Conditioning Contractors & Systems, Plumbers, Heating Contractors & Specialties, Electric Contractors-Commercial & Industrial
Other Information

Parking: Lot

COUPONS & DEALS

No coupons available

Reviews

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Bradly J.

12/03/2016

Overall
Expertise
Professionalism
Promptness

They sent a HVAC tech Brandon out to my house after total comfort told me I needed a new unit so Brandon came out for a free second opinion he found my unit was still in warranty and got my part for free. I would tell anyone before you buy a unit call Aux and ask for Brandon for a free second opinion!!

Mak C.

08/03/2015

Overall

Since it would edited--I will just say this--called asking for service (emergency) talked briefly,very briefly to woman that spoke like she was drunk and I asked for help---although website says 24/7 they were closed for electric service after which were I tried to book for Monday--she rudely hung up--classy!

N C.

11/11/2014

Overall

DO NOT DO BUSINESS WITH AUX



I have paid a fee to be considered a Preferred Customer with AUX Mechanical for 8+ years and must be stupid! As a Preferred customer Aux promised special 24 hour service, no overtime fees, etc. The least I could expect as a client is for the techs to show up on time or even on the correct day for a scheduled routine appointment!



I have 5 HVAC units. I takes most all day for the service call so I always request an early morning time slot. EVERY TIME I have a scheduled appointment (which I set up well in advance and always get a confirmation call from the "girls" the night before) I get a phone call well past arrival time that the techs wont be arriving and don't know when they will be available.



Here's the "script". "We had a service call from the night before that spilled over into this morning. So I will call you throughout the day to tell you when and if a tech can make it out."



The thing that really set me off today was I also had an appointment with one of their plumbers in a different division and HE TOO couldn't make it out for the "same reason".



I sent this post and a note to Phil the owner to expect this poor review and to also ask for my premium payment back...and to fire them!



I bet he'll be late responding to my call!

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