Lloyd, not Floyd, and the entire crew still and always will run a very tight ship. They supply a large number of elderly patients at the Fountains Independent Living and Elder Care. They would not be trusted with this responsibility unless they continued to provide stellar performance. I have talked with dozens of people who get their meds there, including staff at the Fountains, and not one has experienced a mistake with their medicine. I don't doubt some kind of mistake might occur, but the comment below suggests it happens with some kind of regularity. It also doesn't indicate what the error was. Billing?Lastly, their staff are some of the kindest and most thoughtful people I have ever met.