i made an appointment for a vacation house and was told two weeks in advance that they would come in the morning. it is now 5pm and no one has showed up. no one called until we called them. the response was "we were on the schedule". the repair man called around 2, said he would call right back but he did not call for an hour. at 3 he said he was buying the part and on the way. obviously not true
Showed up on time, very knowledgeable and very polite. Price is reasonable and fix the problem with one visit. Would recommend this company to the people that I love. Wendy BD
Awful customer skills. Very unresponsive and unreliable. I am extremely disappointed that a world famous company like LG is represented by this guy. I have been dealing with him for a month now and my dishwasher is still unattended. He never answers his phone and does not return the calls. I think it is unacceptable when you have to call LG customer service in order to get in touch with him. Never in a million years I would recommend this guy to anyone!!!!
Bought a refrigerator in early 2014. It was described as being in excellent condition. It was not to say the least! 350.00 dollars and it was breaking down in less then two weeks. He did however offer to buy it back for 25.00 dollars. I love supporting local business, but I can't do it here. The whole experiance was Bad! Better business buearu I read online has 16 complaints against Mr Whaley, for a new business that's really bad, hopefully Mr Whaley begins practicing good business ethics. I won't be disappointed when his doors close. Word of mouth is number one way of advertising I won't be doing him any favors.
Do not go here! We had to take him to court and won!!! Do not purchase from here. This man is fraud and he is dishonest. We had to take him to court because he took our washer and dryer set and never paid us or returned our items. He doesn't answer his phone and lied to us several times.
Highly recommend!!! 5 Stars!!! Great Customer Service!!! We are happy with our purchase and highly recommend him to others!! Thanks again for fixing our Washing Machine!!
We purchased a washer and dryer unit from Mr. Whaley. He was friendly and courteous and delivered it in a timely manner. I would highly recommend him to anyone!! He stands behind what he sells. We also just purchased a side by side fridge. He has a great business and I highly recommend him!!! Good Luck Mr. Whaley. Thank you again!! Mr. Hall