I have used this business in the past. Was not thrilled with the way they made my Dogs food outside on the porch . I took a detoured of the place and was taken back by the outside play area that sold me plus it was close . I admit I had a bad feeling leaving her twice in their care .I was taking by to their the staff and felt it was myself . I didn't feel warm or at ease. I picked her up and she was OK but again not friendly. I also noticed they over change me on few things . Live and you learn. I writing this review on a personal review and not because of the news or their lack of care . That is very sad and heartbreaking to the love ones . I also shocked that they are still in business. The owners speeds down the road like she owns it and does not care who is in the road . The reputation from local vets also does not care or trust them ether. My dog is now,11 and was 7 when I left her twice . I wish I didn't and just drive right by .
197 Shunpike RdCromwell, CT 06416
From Business: We were inspired to open such a unique pet facility with such a different concept by our love for animals, by our own dogs and the confidence and encouragement of…
I'm sure people posting the bad reviews never even stepped inside this facility. I brought my dog there for over 12 years and he absolutely loved going and loved the employees. They were so good to him and made sure he got all his medication and snacks. They also did all his grooming which was superb. The employees all came to say goodbye the day he died and you could tell the love they had for him because they were all crying. So if you have not had a real experience with this place don't post a bad review.
The only good reviews about this place have to come from them selves because this place should be under investigation!
I brought my dog to this facility EVERY day for doggy day care for years and the staff was incredible ! She was also groomed there and stay a few times for kenneling . They are the only place she ever stayed for kenneling . I knew she loved them and they loved her. Even when she stopped going as often ( no longer being close to home) she was always so excited as soon as we pulled on the street never mind the drive way or got inside . The people their love the animals and its evident by the amount of returning customers . I never once had a complaint or issue with the safety or well being of my dog . People shouldn't be allowed to leave a review when they have never personally used the facility !
You should probably respond to the allegations of abuse. No one reads good reviews. If you did kill that dog youre going to hell.
I have been leaving my cats and dogs at this kennel for over a decade. They have even texted me pictures and videos when I was concerned that my pets were doing okay. Great grooming and my pets get lots of special attention.
seriously????this place needs to be investigated! poor care, neglect.abuse? who knows why the poor dog died but this is unacceptable!!!!
I wish I could submit NO STAR for KILLING a dog and dumping him at the vet. DO NOT BOARD YOUR DOG!!!
DOG KILLERS ! DO NOT BOARD YOUR PET HERE !!!!!! They are rude and uneducated and even killed at least one dog while in their care !! STAY AWAY !!