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(510) 525-6797CallVisit WebsiteVisit WebsiteMap & DirectionsDirections741 Gilman StBerkeley, CA 94710Write a ReviewWrite Review

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BBB Rating
A+
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Neighborhoods
West Berkeley, Ocean View
AKA

Performance Motorcyle

Berkeley Performance Mtrcycl

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Reviews

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Dj J.

12/06/2016

Overall

This place put my life in danger by putting the wrong break fluid in, subsequently causing my rear break to lock up suddenly on the freeway leaving me stranded in traffic. They admitted fault and said they would pay for repair. BUT 2 weeks later, when I was done the owner DENIED FAULT and said I had to pay in full. I didn't make serious complaint when it first happened. I didn't ask for them to reimburse my transportation and wages lost due to this. I didn't threaten them with a bad review or anything further, so maybe they thought it was a good idea to try and take one over on me. I do not recommend taking your bike for repairs here. They are not trustworthy or competent.

SG
Susan G.

02/06/2015

Overall

Early Saturday morning I rode from the north end of Sonoma County, bound for a meet a leather gear shop in Fremont. On the way, I made a brief stop in Berkeley to see a friend who noticed the cords were showing through my back tire before I could remove my helmet. With the humiliating realization of my screw up I prayed for a miracle and went immediately to Rich’s shop. Though his shop was not yet technically open, Rich took a break from pushing bikes out to cheerfully check inventory for the tire I needed to get back on the road. Not only did he stock the tire I needed, he had the set and generously rearranged his schedule to get me back on the road quickly. Two hours later, at the exact time promised, I was back on my favorite ride that was now not only safe to make the journey, but also sparkly clean and shiny. Though they were the same tires I had before, Rich took time to go over proper tire pressure to run loaded and sport. With the miracle of delicious new skins, I continued to Fremont with friends to buy a beautiful new pair of leather gloves at Helimot. Thanks to Rich, it was a perfect day on the bike.



Err… Just in case Rich was late getting some one’s bike done Saturday, I would like to take full responsibility, offer my apologies and thank you for rescuing this out of town idiot on a bike.

kevinzhu

01/07/2012

Overall
Go to this place if you have a...

Go to this place if you have a really nice sports bike, they'll give you great care. Take in a dirty, old bike and they won't do jack.



Took in my 1991 GS500, not the prettiest bike and it ran decently at the time. It wouldn't start one day so I called them and had my bike towed in (towing was pretty expensive, $35). They preemptively billed me an hour of labor ($85) to inspect the bike and diagnose the starting issue. A few days later, they gave the bike back to me and told me it wouldn't start because the top end needed replacing (~$1000) because the camshaft had too much endplay. They basically told me to scrap the bike. Disappointed and surprised, I did a lot of research and found that older Suzuki's were actually designed to have camshaft endplay. I eventually figured out on my own that my bike wasn't starting because the regulator/rectifier was shot and the battery wasn't being charged. I bought the part ($25) and replaced it myself. Now the bike starts and runs like a charm.



An engineering student in college solved a starting issue for $25, while trained professionals at a shop didn't do anything and still charged $120. Rich, the owner seemed honest and helpful, but they obviously put absolutely no attention into my bike. Straight thievery. Never going here again.

BL
Ben L.

11/09/2010

Overall
Outstanding...Keep up the great work

Dropped my Suzuki off at 10:00 AM for an oil change, Rich called me back at 11:00 AM. Always great service...Thanks for everything, I'll be back for my next oil change.

masooka

08/15/2009

Overall
The most honest people! :)

They do the best work, fast and honest. I think that Damian just is a complainer. I've seen their reviews on Yelp and they are great!

Details

Phone: (510) 525-6797

Address: 741 Gilman St, Berkeley, CA 94710

Website: https://www.bpmotorcycle.com

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