Overall an excellent rental - one-way from Oakland to LA. Selection less than 5* because I'd reserved a "Corolla type" car many weeks before, and got an "upgrade" to a Jeep Renegade. Better in some ways but lower mpg. Service less than 5* because office very busy, so 45 minutes before car available to drive. No problems with car. Be sure to get good (gps linked) directions to Enterprise at LAX, where check-in was a breeze.
I am a regular customer at this location. The service is always exemplary. Enterprise Inc. does an outstanding job of hiring bright, ambitious people who understand customer service. I've seen them deal with difficult people including me on one occasion and the staff never lose their professional composure. Great customer service training.
I Love the service here, they are very accommodating!!! The are very nice and want to make sure your satisfied. And by chance you are not the make sure they rectify it!!!! I only rent from this enterprise and no where else!!!! Overall they get 5 ✡ from me.
Fall rates are good and their gas rates are below gas station rates so one doesn't feel obliged to fill up the tank before returning the car! Very friendly customer service and clean cars.
Very friendly and courteous staff. I like there choice of cars. I am a frequent renter and have never had a problem.
Great price, great service. After hours drop off available. Open Sat and Sun