I have gone to Mercedes for my cuts and highlights for several years. She is delightful and always gives me expert work.
REVIEW BY KIM CARTER, PART 3: Note: On my 8/24 visit, I tipped TWENTY ($10 for a full set & $10 for a pedi) & on my 9/20 visit I tipped FIVE for my fill. I tip generously even when the service doesn't warrant it (I understand people have bad days sometimes) but I've never experienced such entitled arrogance & abuse! They must be rolling in the dough to think they can insult customers like that. Oh wait, maybe it's the deceptive pricing on their online booking site? Or maybe it's the bait&switch upcharge you don't see coming for a more-expensive-product-you-did-not-agree-to! (If you go, be sure to compare the online booking price to what he actually charges you.) -- Anyway, whatever this salon does to make its money it won't be getting any more of mine! And Dan certainly doesn't need it because he told me loud & clear! THE END (Sorry this is so long).
REVIEW BY KIM CARTER, PART 2: Then I asked him why he charged me $33 for my 9/20 fill, when I booked online for a "$18 regular fill" & he said he used a higher product called Solar (?) instead. I didnt book/ask for that! I explained I didn't want to look for another salon but his prices were too high to be treated so badly. Then he says loud so everyone could hear "I DON'T CARE BECAUSE I GOT MORE CUSTOMERS AND I DON'T NEED YOU!" So, as I stood up to leave (with my newly-naked nail) I said "It's obvious you don't care & you're going to see that reflected in my review." CONTINUED....
REVIEW BY KIM CARTER, PART 1: I first went to BSTAR on 8/24 & Dan the owner was my nail tech (I booked online for a pedicure & full set). I asked him to do my nails thick so they'll not break (I've had my nails done this way for 20+ yrs just fine). Ten days later 9/3 my left thumb nail broke & I had to crazy glue it. -- Then I go again 9/20 for a "fill" & just 8 days later, 9/28 another nail broke. So, I go online & book a $5 nail repair for 9/29. -- So, on 9/29 I told him I wanted my nail much thicker like I previously asked & explained how I've only been to him twice & each time a nail broke. He began arguing that his products can't be used how I want & I shouldn't be so rough with my nails. I told him I'm VERY careful & I've never had breakages like this because my past nail techs did my nails thick like I ask. I told him I wasn't asking for a miracle nor being unreasonable to want thick nails & his prices were too high to result in nails continuing to break. CONTINUED....
Wonderful service and staff. Love the atmosphere, very relaxing. Been going there for years.
Our Life Group from Keypoint Church had a mani/pedi party here; we had such a wonderful time! Loc was great entertainment our entire evening! I also enjoyed getting to know more of the fabulous staff, including Michael. My favorite is TAMMY who ALWAYS, ALWAYS does an excellent job on my nails and an expert when it comes to shaping my eyebrows! Love this salon!
After a bit of a wait, had an awesome experience. Camvan and Camly were awesome. Best family pedi ever
My favorite nail guy!!! Andy does great work.
Not impressed. The guy gets rude if you say 'a little shorter, please.' Perfect for a walk in. Never busy.
Great service. Friendly staff.